Mel Shockley
Private Pay Specialist at Cognizant | Philadelphia, Pennsylvania, United States
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Mel Shockley serves as a Private Pay Specialist at Cognizant, where he leverages his extensive expertise in financial services and risk management to enhance patient interactions and streamline payment processes. With a keen attention to detail and strong supervisory skills, Mel plays a pivotal role in ensuring that patients receive accurate and timely information regarding their health insurance benefits. His responsibilities include conducting inbound and outbound telephone calls to verify health insurance details, analyze credit information, and establish payment arrangements that align with patients' financial situations.
In his current role, Mel is instrumental in managing a collection queue effectively, utilizing his background in retail and commercial banking to achieve monthly collection goals consistently. His proficiency in medical billing, coupled with his adeptness in relationship management, allows him to foster trust and transparency with patients, making the payment process as seamless as possible. By employing Microsoft Office tools for data analysis and reporting, Mel ensures that all financial transactions are meticulously documented and compliant with industry standards.
Key projects under Mel's purview include the implementation of enhanced communication strategies aimed at improving patient engagement and satisfaction. His commitment to excellence not only contributes to Cognizant's operational efficiency but also supports the broader goal of providing accessible healthcare solutions. With a solid foundation in financial services and a passion for helping others, Mel Shockley exemplifies the critical intersection of healthcare and finance, making a significant impact in the lives of patients and the organization alike.
Private Pay Specialist at Cognizant in November 2024 to Present
Senior Billing Data Entry Clerk at UnitedHealth Group in June 2021 to November 2024
ACCOUNTS RECEIVABLE REPRESENTATIVE at Cardiology Consultants of Philadelphia in July 2017 to June 2021
Claims Examiner at Hahnemann University Hospital in January 2014 to May 2017
Head Teller at Beneficial Bank in June 1999 to December 2013
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Roxborough High School, Diploma, August 1993 to August 1997
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Retail Banking
Banking
Consumer Lending
Commercial Banking
Small Business Lending
Credit
Loans
Commercial Lending
Cash Management
Credit Cards
Financial Services
Risk Management
Relationship Management
Customer Service
Microsoft Office
Medical Billing
Healthcare
Medicaid
Editing
Medicare
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Discover more about CognizantWhat is Mel Shockley email address?
Email Mel Shockley at [email protected] and [email protected]. This email is the most updated Mel Shockley's email found in 2026.
How to contact Mel Shockley?
To contact Mel Shockley send an email to [email protected] or [email protected]. (updated on December 19, 2024)
What company does Mel Shockley work for?
Mel Shockley works for Cognizant
What is Mel Shockley's role at Cognizant?
Mel Shockley is Private Pay Specialist
What is Mel Shockley's Phone Number?
Mel Shockley's phone (215) ***-*338
What industry does Mel Shockley work in?
Mel Shockley works in the Hospital & Health Care industry.
Mel Shockley Email Addresses
Mel Shockley Phone Numbers
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