May Cortez
Night Auditor at Hilton Hotels & Resorts | New York City Metropolitan Area
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May Cortez brings over two decades of dedicated experience in the hospitality industry, with a current role as Night Auditor at Hilton Hotels & Resorts. In this capacity, she plays a pivotal role in ensuring the seamless operation of financial and operational processes during overnight shifts across two prominent NYC properties. Her expertise in auditing, account reconciliation, and financial reporting supports Hilton’s commitment to delivering exceptional guest experiences while maintaining strong financial health. May’s keen attention to detail and organizational skills enable her to efficiently supervise daily financial transactions, ensuring accuracy and compliance with corporate standards.
Beyond her technical responsibilities, May acts as the Hotel’s Manager on Duty (MOD), providing immediate problem-solving for guests and owners, which underscores her strong relationship-building and guest service skills. Her ability to handle complex situations with professionalism and empathy exemplifies her commitment to hospitality excellence. She also supports labor relations and team leadership efforts, fostering a collaborative environment that emphasizes teamwork and high performance.
May’s extensive background in hospitality management, combined with her passion for service and her expertise in office administration, allows her to contribute significantly to Hilton’s operational success. Her experience in union relations and labor management further enhances her ability to navigate the intricacies of hotel operations, ensuring both guest satisfaction and operational efficiency. As a seasoned hotelier, May Cortez continues to exemplify the core values of hospitality—serving others with integrity, professionalism, and a genuine passion for creating memorable guest experiences.
Night Auditor at Hilton Hotels & Resorts in July 2021 to Present
In-house Reservations Specialist at The Roosevelt Hotel in May 2005 to December 2020
Conference Planning Coordinator at The Millennium Broadway Hotel NYC in December 2004 to May 2005
Guest Services Specialist at Courtyard by Marriott in September 2002 to December 2004
Night Auditor at Radisson Hotel JFK Airport in August 2000 to September 2002
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Rutgers University, Bachelor of Science (B.S.), September 2026
Baruch College, Bachelor of Business Administration - BBA, September 2026
Borough of Manhattan Community College, Associate of Applied Science - AAS, September 2026
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Hospitality
Relationship Building
Employee Relations
Hotels
Revenue Analysis
Front Office
Hotel Booking
Hospitality Management
Human Resources (HR)
Yield Management
Analytical Skills
Change Management
HR Policies
Labor and Employment Law
Quality Assurance
Workplace Safety
Budgeting
Office Administration
Documentation
Business Process Improvement
Hotel Management
Revenue Management
Organization Skills
Customer Service
Problem Solving
Written Communication
Oral Communication
Time Management
Conflict Resolution
Labor Relations
Team Leadership
Employee Training
Team Building
Reservations
Attention to Detail
Deadline Oriented
Union Relations
Influential Communicator
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Discover more about Hilton Hotels & ResortsWhat is May Cortez email address?
Email May Cortez at [email protected] and [email protected]. This email is the most updated May Cortez's email found in 2026.
How to contact May Cortez?
To contact May Cortez send an email to [email protected] or [email protected]. (updated on March 17, 2025)
What company does May Cortez work for?
May Cortez works for Hilton Hotels & Resorts
What is May Cortez's role at Hilton Hotels & Resorts?
May Cortez is Night Auditor
What is May Cortez's Phone Number?
May Cortez's phone (212) ***-*281
What industry does May Cortez work in?
May Cortez works in the Hospitality industry.
May Cortez Email Addresses
May Cortez Phone Numbers
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