May Cacpal
Customer Service Specialist at Working Solutions | Aubrey, Texas, United States
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May Cacpal is a dedicated Customer Service Specialist at Working Solutions, where she leverages over a decade of experience to deliver exceptional support and foster positive customer relationships. In her current role, May plays a vital part in managing inbound and outbound calls, assisting customers with their account inquiries, and providing comprehensive information about products and services. Her expertise in reviewing customer accounts allows her to identify opportunities for account updates or issue resolution, ensuring a seamless customer experience. May’s proficiency in documenting interactions accurately and efficiently supports the company's commitment to high-quality customer service operations.
With a strong background in information technology and advanced skills in Microsoft Office, particularly pivot tables and data analysis, May excels at handling complex customer data and troubleshooting account issues. Her adaptability and ability to multi-task effectively enable her to navigate high-volume call environments while maintaining a positive and professional demeanor. She is adept at problem-solving and critical thinking, which helps her resolve customer concerns swiftly and effectively, thereby enhancing customer satisfaction and loyalty.
May’s interpersonal skills and sales acumen contribute to her success in upselling and cross-selling products, aligning customer needs with company offerings. Her expertise in office administration and documentation ensures that all customer interactions are accurately recorded, supporting ongoing customer relationship management and continuous process improvement. Overall, May Cacpal’s comprehensive skill set and industry knowledge make her a valuable asset to Working Solutions, consistently driving positive outcomes and reinforcing the company’s reputation for outstanding customer service.
Customer Service Specialist at Working Solutions in February 2024 to Present
Project Coordinator at idX Corporation in April 2024 to November 2024
Small Business Owner at Entrepreneur in April 2022 to April 2024
Project Coordinator at Cardtronics in February 2020 to April 2022
Data Integrity Specialist at Cardtronics in February 2020 to March 2022
Custom Entry Resolution Representative III (Export) at UPS Supply Chain Solutions in November 2019 to February 2020
Office Administrator at Sencha Naturals in January 2016 to November 2019
Customs Trade Specialist at FedEx Trade Networks Transport and Brokerage in November 2017 to October 2019
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San Beda College Alabang, Bachelor of Science - BS, August 2026
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Adaptability
Clear Communication Skills
Ability to Use Positive Language
Creative Problem Solving
Customer Service Representatives
Multilingual skills
Supervisory Skills
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Epicor
Skilled Multi-tasker
Work Orders
Pivot Tables
V Lookups
Customer Service Operations
Customer Retention
Administration
Interpersonal Skills
Customer Service Management
Organization Skills
Problem Solving
Critical Thinking
Communication
Project Planning
Analytical Skills
Documentation
Customer Support
Import Logistics
Time Management
Customer Engagement
Project Delivery
Project Management
Customer Satisfaction
Customer Experience
Sales
Data Collection
Data Management
Customer Relationship Management (CRM)
Project Coordination
Invoicing
Administrative Assistance
Teamwork
Logistic Support
Computer Literacy
Data Entry
Office Administration
Customer Service
Logistics Management
Microsoft Office
Microsoft Excel
QuickBooks
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Discover more about Working SolutionsWhat is May Cacpal email address?
Email May Cacpal at [email protected]. This email is the most updated May Cacpal's email found in 2026.
How to contact May Cacpal?
To contact May Cacpal send an email to [email protected]. (updated on April 25, 2025)
What company does May Cacpal work for?
May Cacpal works for Working Solutions
What is May Cacpal's role at Working Solutions?
May Cacpal is Customer Service Specialist
What is May Cacpal's Phone Number?
May Cacpal's phone (214) ***-*269
What industry does May Cacpal work in?
May Cacpal works in the Financial Services industry.
May Cacpal Email Addresses
May Cacpal Phone Numbers
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