Maxi Stein
Senior Customer Success Manager - Human Capital Management (HCM) at SAP | Lausanne, Vaud, Switzerland
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Maxi Stein currently serves as a Senior Customer Success Manager at SAP, specializing in Human Capital Management (HCM) solutions, with a particular focus on SAP SuccessFactors. In this role, Maxi leverages over six years of deep expertise in HR Information Systems to foster long-term customer relationships, ensuring clients maximize the value of their SaaS investments. Maxi’s core mission is to drive customer success by enhancing platform adoption, optimizing talent management processes, and delivering measurable business outcomes. Through proactive engagement and tailored support, Maxi helps organizations unlock their full potential in areas such as talent acquisition, performance management, and learning & development.
A key aspect of Maxi’s role involves managing complex customer projects within the SAP SuccessFactors ecosystem, utilizing project management methodologies and tools to ensure seamless implementation and continuous improvement. Maxi’s expertise in CRM and SaaS customer engagement enables a strategic focus on increasing user adoption and satisfaction, translating technical capabilities into tangible organizational value. Additionally, Maxi’s proficiency in generative AI and data-driven insights supports innovative approaches to HR challenges, fostering smarter decision-making and process automation.
Maxi’s dedication to customer success is complemented by strong skills in financial controlling, Zeitmanagement, and effective communication through PowerPoint and Excel, which help in delivering compelling value propositions and progress updates. By combining technical expertise with a customer-centric mindset, Maxi strives to create a collaborative partnership with clients, ensuring they thrive in competitive talent landscapes and derive sustained value from SAP SuccessFactors solutions.
Senior Customer Success Manager - Human Capital Management (HCM) at SAP in November 2021 to Present
Professional HR Information Systems - SAP SuccessFactors at RKW Group in September 2020 to November 2021
IT Consultant - SAP HCM / SuccessFactors at Accenture in April 2019 to August 2020
Master-Student at Ostbayerische Technische Hochschule Regensburg (OTH Regensburg), University of Applied Sciences in March 2015 to January 2018
Internship - IT Recruitment Strategy Project at Haufe Group in March 2016 to December 2016
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Technical University of Applied Sciences Regensburg (OTH Regensburg), Master of Arts (M.A.), November 2026
Corporate State University of Ravensburg (DHBW Ravensburg), Bachelor of Arts (B.A.), November 2026
Goa University, Master of Business Administration (MBA), November 2026
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Künstliche Intelligenz (KI)
Generative KI
Verantwortungsvolle KI
Projektabwicklung
Project Management Office (PMO)
Projektsteuerung
Projektportfoliomanagement
Projektkoordination
Projektschätzung
Projektplanung
SAP Successfactors
Customer-Relationship-Management (CRM)
Operations Management
Marketing Print Production
Marketing Communications
Financial Accounting
Financial Controlling
Microsoft Excel
PowerPoint
Marketingkommunikation
Microsoft Office
Kundendienst
Projektmanagement
Microsoft PowerPoint
Personalwesen
Produktivitätsverbesserung
Microsoft Outlook
Zeitmanagement
Microsoft 365
Artificial Intelligence for Business
Microsoft Copilot
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Discover more about SAPWhat is Maxi Stein email address?
Email Maxi Stein at [email protected]. This email is the most updated Maxi Stein's email found in 2026.
How to contact Maxi Stein?
To contact Maxi Stein send an email to [email protected]. (updated on April 13, 2025)
What company does Maxi Stein work for?
Maxi Stein works for SAP
What is Maxi Stein's role at SAP?
Maxi Stein is Senior Customer Success Manager - Human Capital Management (HCM)
What is Maxi Stein's Phone Number?
Maxi Stein's phone (**) *** *** 558
What industry does Maxi Stein work in?
Maxi Stein works in the Information Technology & Services industry.
Maxi Stein Email Addresses
Maxi Stein Phone Numbers
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