Mauricio Ignacio
HR Committee Member at Grupo Cometa | São Paulo, São Paulo, Brazil
Mauricio Ignacio’s Email & Phone Number
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HR Committee Member at Grupo Cometa in November 2020 - Present
General Manager/ VP at Sercom in June 2023 - Present
Executive Board Member at MPD Engenharia in September 2018 - January 2024
CHRO at Grupo Bandeirantes de Comunicação in July 2017 - May 2023
People Committee Member at IBGC - Instituto Brasileiro de Governança Corporativa in March 2017 - December 2022
Board Member at Medquality in June 2016 - December 2020
VP People and Management at Universidade Estácio de Sá in September 2016 - June 2017
VP People and Management - Direx at Contax in December 2012 - October 2015
Executive Director - People & Organization at Solar Coca-Cola in January 2010 - December 2012
HR Director at Bombril in February 2008 - December 2009
Regional HR Director - Latin America at IGT in February 2000 - June 2008
HR General Manager at GrandVision by Fototica in July 1998 - February 2000
HR Manager at Sharp Electronics in December 1987 - July 1998
Universidade Presbiteriana Mackenzie, Mestre em Administração de Empresas
IBGC , Formacao Conselheiro de Administracao
London Business School
Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services. Sercom is highly involved with its clients, what ensures an outstanding position in the market. Its working philosophy and clients portfolio enable Sercom's continuous sustained development and keep its integrity. Its successful history and its executives long term vision allow Sercom to keep finely tuned with the global trends in strategic, technological and human resources terms. Sercom's mission: 1- Implement and manage the best contact center solutions in the market. 2- Provide the best combination between Technology and Human Resources. 3- Change a Contact Center into a Profit and Opportunities Center. Sercom has developed a full variety of services that aims to manage our clients’ life cycle, providing conditions to take advantage of all opportunities that each market offers. Customer Service - Our focus is Customer Relationship Management, customers’ retention, anti-attrition and tech support. Telemarketing - Through a direct channel with our clients, Sercom enables all straight purchase facilities by phone with pre and post sales support. Tech Support - Through structured scripts, highly skilled technical agents are trained to provide tech support for special equipments and products. Web Chat - This tool was internally developed. Our web-chat system provides a great method to maximize your sales through the web, customer service and support.
Discover more about Grupo Cometa
Psicóloga/Especialista em Recursos Humanos/Gente e Gestão/HRBP
Especialista em Recursos Humanos at Sercom
(November 2021 – Present)
Recruitment and Selection Analyst
Analista de Recrutamento e Seleção at Sercom Contact Center
(August 2014 – Present)
Representante comercial de vendas na Sercom Contact Center
Operador at Sercom Contact Center
(October 2016 – Present)
Treinamento e Desenvolvimento SERCOM
Analista de T&D at Sercom
(May 2011 – Present)
Data Analytics
Data Analytics at Grupo Habib's
(February 2018 – Present)
Diretora de Planejamento e Operações
Diretor de Planejamento e Operações at Sercom
(May 2023 – Present)
What is Mauricio Ignacio email address?
Email Mauricio Ignacio at [email protected] and [email protected]. This email is the most updated Mauricio Ignacio's email found in 2026.
What is Mauricio Ignacio phone number?
Mauricio Ignacio phone number is 011994528713.
How to contact Mauricio Ignacio?
To contact Mauricio Ignacio send an email to [email protected] or [email protected]. If you want to call Mauricio Ignacio try calling on 011994528713.
What company does Mauricio Ignacio work for?
Mauricio Ignacio works for Grupo Cometa.
What is Mauricio Ignacio's role at Grupo Cometa?
Mauricio Ignacio is HR Committee Member
What industry does Mauricio Ignacio work in?
Mauricio Ignacio works in the Consumer Services industry.
