Andre Lichy
Data Analytics at Grupo Habib's | Taboão da Serra, São Paulo, Brazil
Andre Lichy’s Email & Phone Number
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Data Analytics at Grupo Habib's in February 2018 - Present
Gerente MIS (Management Information System) at Sercom in January 2015 - January 2018
Gerente de Planejamento at Uranet Projetos e Sistemas in November 2013 - January 2015
Gerente de MIS (Management Information System) at TSA Gestão de Qualidade in May 2013 - October 2013
Gerente MIS (Management Information System) at Vidax Teleserviços S/A in June 2005 - January 2013
Analista de MIS (Management Information System) at Banco Santander in June 2000 - June 2005
Universidade Ibirapuera, Tecnólogo
Colégio João Paulo I, Bachelor of Technology (B.Tech.)
Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services. Sercom is highly involved with its clients, what ensures an outstanding position in the market. Its working philosophy and clients portfolio enable Sercom's continuous sustained development and keep its integrity. Its successful history and its executives long term vision allow Sercom to keep finely tuned with the global trends in strategic, technological and human resources terms. Sercom's mission: 1- Implement and manage the best contact center solutions in the market. 2- Provide the best combination between Technology and Human Resources. 3- Change a Contact Center into a Profit and Opportunities Center. Sercom has developed a full variety of services that aims to manage our clients’ life cycle, providing conditions to take advantage of all opportunities that each market offers. Customer Service - Our focus is Customer Relationship Management, customers’ retention, anti-attrition and tech support. Telemarketing - Through a direct channel with our clients, Sercom enables all straight purchase facilities by phone with pre and post sales support. Tech Support - Through structured scripts, highly skilled technical agents are trained to provide tech support for special equipments and products. Web Chat - This tool was internally developed. Our web-chat system provides a great method to maximize your sales through the web, customer service and support.
Discover more about Grupo Habib's
Psicóloga/Especialista em Recursos Humanos/Gente e Gestão/HRBP
Especialista em Recursos Humanos at Sercom
(November 2021 – Present)
Recruitment and Selection Analyst
Analista de Recrutamento e Seleção at Sercom Contact Center
(August 2014 – Present)
Representante comercial de vendas na Sercom Contact Center
Operador at Sercom Contact Center
(October 2016 – Present)
Treinamento e Desenvolvimento SERCOM
Analista de T&D at Sercom
(May 2011 – Present)
Diretora de Planejamento e Operações
Diretor de Planejamento e Operações at Sercom
(May 2023 – Present)
Analista de relacionamento técnico III - AKAD Seguros|
Analista de relacionamento ||| at Sercom
(August 2020 – Present)
What is Andre Lichy email address?
Email Andre Lichy at [email protected] and [email protected]. This email is the most updated Andre Lichy's email found in 2026.
How to contact Andre Lichy?
To contact Andre Lichy send an email to [email protected] or [email protected].
What company does Andre Lichy work for?
Andre Lichy works for Grupo Habib's.
What is Andre Lichy's role at Grupo Habib's?
Andre Lichy is Data Analytics
What industry does Andre Lichy work in?
Andre Lichy works in the Telecommunications industry.
