Matt Ize
Sr. ServiceNow Consultant at Betis Group, Inc. | Owings Mills, Maryland, United States
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Matt Ize currently serves as a Sr. ServiceNow Consultant at Betis Group, Inc., where he plays a pivotal role in optimizing the organization’s IT Service Management (ITSM) landscape. Leveraging his deep expertise in ServiceNow platform administration and development, Matt focuses on enhancing operational efficiency, ensuring data integrity, and delivering scalable IT solutions that align with business objectives. His current projects involve configuring and maintaining the Configuration Management Database (CMDB), where he has implemented robust lifecycle management policies to automate the retirement, archiving, and deletion of Configuration Items (CIs). This effort significantly improves data accuracy and CMDB health, enabling more reliable impact analysis and change management processes.
At Betis Group, Matt’s proficiency in managing core ServiceNow modules—such as Incident, Problem, Change, Knowledge, and Service Catalog—is instrumental in streamlining workflows and promoting consistency across IT operations. He has successfully led initiatives to develop encoded queries and create dynamic CMDB groups, facilitating more effective organization and faster incident resolution. His expertise in form design, CSS, and event registry management enhances user experience and system responsiveness, while his skills in integrating AWS services bolster the platform’s scalability and automation capabilities.
Furthermore, Matt’s strong foundation in security management and data analysis allows him to implement best practices for safeguarding sensitive information and deriving actionable insights from complex datasets. His comprehensive understanding of change management and IT operations management ensures that all platform configurations and enhancements adhere to industry standards and support continuous improvement. Overall, Matt Ize’s strategic approach and technical acumen make him a key driver in Betis Group’s mission to deliver high-quality, efficient IT services through innovative ServiceNow solutions.
Sr. ServiceNow Consultant at Betis Group, Inc. in June 2022 to Present
ServiceNow Developer/ Engineer at Seagate Technology in June 2020 to May 2022
ServiceNow Administrator at Grant Thornton (US) in April 2019 to May 2020
Sr. ServiceNow Administrator/Developer at Acer Computec Latino America, S.a. De C.v. in April 2017 to March 2019
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University of Port Harcourt, Bachelor of Medicine, October 2026
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Analytical Skills
Form Designer expertise
Business Performance Management
Project Management
Data Integration
Import Sets
Permissions
Management for security
Advanced Cardiac Life Support (ACLS)
Microsoft Power BI
Microsoft Excel
Data Analysis
Scheduled Jobs
Crystal Reports
Dashboard Reporting
Flow Designer
Automation
Product Customization
Workflow Management
Plugin Management
Mixed-use
Role-Based Access Control (RBAC)
User Administration
Business Rules
Data Policies
UI Actions
Agile Methodologies
Software Development Life Cycle (SDLC)
Software Development
Customer Satisfaction
Dynamic Host Configuration Protocol (DHCP)
Customer Portal
Customer Service
Reporting
Data-Driven Insights
Performance Analysis
UCS
OLA
Service-Level Agreements (SLA)
Service Level Management
Event Registry management
Email Notifications
Python (Programming Language)
SQL
Cascading Style Sheets (CSS)
Glide APIs
HTML
JavaScript
Microsoft Endpoint Configuration Manager
Jira
Integration of AWS
Order Guides configuration
Record Producers
Service Catalog
Knowledge Management
Press Releases
Change Management
Problem Solving
Incident Management
IT Service Management
ITIL
Sampling
Haml
Software Asset Management
IT Asset Management
Discovery and Service Mapping
IT Operations Management
Scoped Application Development
Custom Homes
Strategic Planning
CSDM
CMDB
ICF. IWRS,SDV, SDR
Electronic Data Capture (EDC), Regulatory compliance
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Discover more about Betis Group, Inc.What is Matt Ize email address?
Email Matt Ize at [email protected]. This email is the most updated Matt Ize's email found in 2026.
How to contact Matt Ize?
To contact Matt Ize send an email to [email protected]. (updated on May 30, 2025)
What company does Matt Ize work for?
Matt Ize works for Betis Group, Inc.
What is Matt Ize's role at Betis Group, Inc.?
Matt Ize is Sr. ServiceNow Consultant
What is Matt Ize's Phone Number?
Matt Ize's phone (301) ***-*191
What industry does Matt Ize work in?
Matt Ize works in the Pharmaceuticals industry.
Matt Ize Email Addresses
Matt Ize Phone Numbers
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