Matilda Mackenzie
Human Services Case Manager at Oregon Department of Human Services | Coos Bay, Oregon, United States
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Matilda Mackenzie is a dedicated and adaptable Human Services Case Manager at the Oregon Department of Human Services (DHS), where she plays a vital role in supporting vulnerable populations across the state. In her current position, Matilda is responsible for guiding individuals and families through complex benefits programs such as SNAP, Medicaid, and Temporary Assistance for Needy Families (TANF). Her expertise in compliance ensures that clients receive accurate information and assistance while adhering to state and federal policies, minimizing errors and optimizing resource allocation.
Matilda’s role involves assessing client needs through comprehensive case evaluations, developing personalized service plans, and coordinating with cross-functional teams—including healthcare providers, community organizations, and legal services—to facilitate holistic support. Her strong communication and negotiation skills enable her to advocate effectively for clients, ensuring they access the benefits and services necessary for stability and growth. Additionally, her proficiency in consulting and project management allows her to streamline case workflows and implement process improvements that enhance service delivery.
Beyond her day-to-day responsibilities, Matilda actively contributes to program development initiatives aimed at increasing outreach and engagement among underserved communities. Her background in client advocacy and administration, combined with her ongoing MBA studies with a concentration in Human Resources, positions her to bring innovative strategies to her role. Her commitment to personal development and continuous learning ensures she remains responsive to evolving industry standards and client needs, ultimately making a meaningful impact on the lives of those she serves.
Human Services Case Manager at Oregon Department of Human Services in January 2025 to Present
Human Services Specialist at Oregon Department of Human Services in May 2023 to January 2025
Client Relations Specialist at KM Homes LLC, Keller Williams Realty in January 2019 to December 2020
Licensed Real Estate Broker at Keller Williams Premier Partners in November 2018 to December 2020
Alpha Sigma Phi VP of Leadership at Phi Theta Kappa Honor Society International in September 2016 to August 2017
Alpha Sigma Phi VP of Fellowship at Phi Theta Kappa Honor Society International in September 2015 to August 2016
Executive Assistant at Associated Students of Clark College in June 2015 to June 2016
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Southern New Hampshire University, Master of Business Administration - MBA, September 2026
Ohio University, Bachelor's degree
Clark College, Associate of Arts - AA, September 2026
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Compliance
Policy
Case Management
Human Resource Management
Communication
Negotiation
Consulting
Statistics
Project Management
Business Strategy
Strategic Planning
Analytical Skills
Investing
Customer Relationship Management (CRM)
Social Media
Decision-Making
Critical Thinking
Leadership
Time Management
Personal Development
Customer Service
Networking
Client Relations
Market Research
SQL
American Sign Language
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Discover more about Oregon Department of Human ServicesWhat is Matilda Mackenzie email address?
Email Matilda Mackenzie at [email protected]. This email is the most updated Matilda Mackenzie's email found in 2026.
How to contact Matilda Mackenzie?
To contact Matilda Mackenzie send an email to [email protected]. (updated on May 28, 2025)
What company does Matilda Mackenzie work for?
Matilda Mackenzie works for Oregon Department of Human Services
What is Matilda Mackenzie's role at Oregon Department of Human Services?
Matilda Mackenzie is Human Services Case Manager
What is Matilda Mackenzie's Phone Number?
Matilda Mackenzie's phone (503) ***-*841
What industry does Matilda Mackenzie work in?
Matilda Mackenzie works in the Human Resources industry.
Matilda Mackenzie Email Addresses
Matilda Mackenzie Phone Numbers
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