Matija K
Head of Solution Engineering - Asia at Infobip | WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Matija K. currently serves as the Head of Solution Engineering for Asia at Infobip, where he leverages his extensive experience in services and team leadership to drive regional growth and innovation. In this strategic role, Matija is responsible for aligning technical solutions with regional business objectives, ensuring that client needs are met with tailored, scalable, and efficient communication solutions. His expertise in customer experience, process improvement, and business analysis enables him to design and implement organizational changes that enhance team productivity and service delivery across diverse markets.
At Infobip, Matija leads key projects focused on deploying cutting-edge communication APIs, omnichannel messaging platforms, and customer engagement tools that support the company’s product objectives. He plays a pivotal role in transitioning and introducing processes that streamline workflows, improve operational efficiency, and foster a culture of continuous improvement. His hands-on approach to managing customer support and service delivery teams ensures that client satisfaction remains at the forefront, while his focus on tooling adoption helps optimize team performance.
Matija’s leadership extends beyond operational management; he actively supports the regional board by providing strategic insights and input on market expansion, product deployment, and customer success initiatives. His passion for designing organizational change is complemented by his skills in business strategy, leadership, and customer service, making him a vital asset in navigating the complexities of the Asian markets. Through his efforts, Infobip continues to strengthen its regional presence, delivering innovative solutions that meet the evolving needs of its clients and partners.
Head of Solution Engineering - Asia at Infobip in January 2024 to Present
Regional Director of Customer Services - APAC at Infobip in July 2022 to December 2023
Head Of Professional Services APAC at Infobip in January 2021 to June 2022
Enterprise Solutions Manager at Infobip in January 2017 to December 2020
Senior Enterprise Solutions Engineer at Infobip in February 2015 to December 2016
Enterprise Solutions Engineer/Technician at Infobip in April 2013 to January 2015
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Lehigh University, Global Village for Future Leaders in Business and Industry, August 2026
University of Zagreb / Sveučilište u Zagrebu, Master, August 2026
University of Zagreb / Sveučilište u Zagrebu, Bachelor of Science (B.Sc.), August 2026
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Presales
Customer Experience
Service-Level Agreements (SLA)
Communication
Process Improvement
Analytical Skills
Business Planning
Business Analysis
Business Strategy
Team Leadership
Change Management
Solution Selling
Service Delivery Management
Customer Success
Customer Support
Professional Services
Telecommunications
Project Management
Leadership
Integration
Databases
SQL
HTML
REST API
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Team Management
Teamwork
Mentoring
Customer service
English
SMS
REST APIs
Service Delivery
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Discover more about InfobipWhat is Matija K email address?
Email Matija K at [email protected], [email protected] and [email protected]. This email is the most updated Matija K's email found in 2026.
What is Matija K phone number?
Matija K phone number is +60126310764.
How to contact Matija K?
To contact Matija K send an email to [email protected], [email protected] or [email protected]. If you want to call Matija K try calling on +60126310764. (updated on July 13, 2025)
What company does Matija K work for?
Matija K works for Infobip
What is Matija K's role at Infobip?
Matija K is Head of Solution Engineering - Asia
What industry does Matija K work in?
Matija K works in the Information Technology & Services industry.
Matija K Email Addresses
Matija K Phone Numbers
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