Massoud Younesian
IT Support Specialist at Compumatik | Montreal, Quebec, Canada
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Massoud Younesian serves as an IT Support Specialist at Compumatik, where he plays a pivotal role in delivering high-volume technical support to a diverse clientele of over 15 companies and more than 200 users. His expertise lies in effectively managing a ticketing system to streamline the resolution of daily IT requests, ensuring that incidents are promptly escalated and followed up on to maintain operational continuity. Massoud's proficiency in troubleshooting, diagnostics, and repair of hardware, software, and IT infrastructure has made him an invaluable asset to the organization.
In his current role, Massoud is responsible for installing and configuring computer systems, networks, and software applications, which requires a deep understanding of both local area networks (LAN) and various operating systems. He routinely performs system maintenance and upgrades, ensuring that all technology remains current and efficient. His adeptness with remote access tools such as Screen Connect and Atera allows him to resolve issues swiftly, minimizing downtime for users.
Massoud’s technical expertise extends to a wide range of skills, including backup and restore procedures, hardware support, and comprehensive help desk support. He is well-versed in Microsoft products and Adobe Acrobat, enabling him to assist users with a variety of software-related challenges. By managing user accounts and access privileges, he ensures that security protocols are upheld while providing seamless access to necessary resources. With a commitment to excellence and a proactive approach to problem-solving, Massoud Younesian exemplifies the qualities of a dedicated IT professional, continuously enhancing the technological landscape at Compumatik.
IT Support Specialist at Compumatik in February 2023 to Present
Computer Support Specialist at Infoquebec in April 2022 to May 2022
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Teccart Institute, DVS, November 2026
Payame Noor University, Bachelor's degree, November 2026
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Operating Systems
ConnectWise
Mouse
Local Area Network (LAN)
Desktop Support
Computer Hardware Installation
Desktop Application Support
Microsoft Suites
Device Management
Computer Repair
Hardware Support
Help Desk Support
Backup & Restore
Resolving Issues
Microsoft Products
IT Hardware Support
ConnectWise ScreenConnect
Atera RMM
Adobe Acrobat
Wireless Access
Critical Thinking
License Management
Fortinet
English
Time Efficiency
Wide Area Network (WAN)
Network Switches
LAN-WAN
Internet Access
Internet Protocol Suite (TCP/IP)
Computer Performance
Internal Customers
Identifying Issues
Face-to-face Communication
User Management
Customer Satisfaction
Microsoft Outlook
Multi-factor Authentication
Antivirus
Malware Detection
Farsi
System Configuration
Printers
Documentation
Firewalls
Windows 11
Service Desk
Information Technology
Microsoft Office
Windows 10
Teamwork
Attention to Detail
Interpersonal Skills
Software Updates
Problem Solving
Powershell
Multitasking
Virtual Private Network (VPN)
Microsoft 365
Customer Support
Office 365
Active Directory
Software Installation
Hardware Installation
Sales
SQL
Web Pages
Technical Support
Backup & Recovery Systems
Analytical Skills
Computer Hardware
Communication
Microsoft Excel
Network Adapters
Windows
Customer Service
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Discover more about CompumatikWhat is Massoud Younesian email address?
Email Massoud Younesian at [email protected] and [email protected]. This email is the most updated Massoud Younesian's email found in 2026.
How to contact Massoud Younesian?
To contact Massoud Younesian send an email to [email protected] or [email protected]. (updated on September 29, 2024)
What company does Massoud Younesian work for?
Massoud Younesian works for Compumatik
What is Massoud Younesian's role at Compumatik?
Massoud Younesian is IT Support Specialist
What is Massoud Younesian's Phone Number?
Massoud Younesian's phone (416) ***-*415
What industry does Massoud Younesian work in?
Massoud Younesian works in the Information Technology & Services industry.
Massoud Younesian Email Addresses
Massoud Younesian Phone Numbers
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