Mary Shea

Building Office Technician at Town of Avon | Greater Hartford

About Mary Shea

Mary Shea serves as the Building Office Technician for the Town of Avon, where she plays a pivotal role in bridging the gap between the public and municipal officials. With a strong commitment to exceptional service, Mary excels in her responsibilities, which include providing vital information on building, zoning, and fire codes, as well as navigating the complexities of regulations and permits. Her expertise in interpersonal communication and public relations allows her to effectively engage with community members, ensuring that their inquiries are addressed promptly and accurately.

One of Mary’s key projects has been her involvement as a consultant in the selection, development, and implementation of the town’s OpenGov online permitting system. In this capacity, she not only acts as a liaison between the public and building officials but also serves as the Administrator for Avon’s OpenGov platform. This role has allowed her to streamline processes, enhance transparency, and improve user experience for residents seeking permits and information. Her strategic communications skills have been instrumental in promoting the benefits of the online system, fostering community engagement, and encouraging the use of digital resources.

Mary’s dedication to community service is evident in her proactive approach to addressing the needs of Avon’s residents. She leverages her expertise in customer service and employee relations to create a welcoming environment, ensuring that all interactions are positive and productive. With a strong foundation in Microsoft Outlook and social media, Mary effectively manages communications and outreach efforts, further solidifying her role as a vital asset to the Town of Avon. Through her work, Mary Shea exemplifies the qualities of a highly motivated administrative professional, committed to enhancing the community through exceptional service and innovative solutions.

Mary Shea Work