Mary Nitha
Salesforce Engineer at diva-e | Woodbridge, New Jersey, United States
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Mary Nitha is a dedicated Salesforce Engineer at diva-e, where she leverages her certified expertise as a Salesforce Administrator to enhance business processes and drive user adoption across the organization. With a strong focus on efficiency and accountability, Mary oversees the entire ticket lifecycle, ensuring that each issue is addressed promptly and effectively from inception to resolution. Her role requires not only technical proficiency but also exceptional communication skills, as she collaborates with cross-functional teams and clients to troubleshoot and resolve Salesforce-related challenges.
Mary's current projects involve implementing innovative solutions that streamline workflows and improve user experience on the Salesforce platform. She is adept at utilizing GitLab for version control and project management, ensuring that all developments are tracked and documented meticulously. Her commitment to user training and support has significantly increased user adoption rates, empowering team members to maximize the potential of Salesforce tools.
In addition to her technical skills, Mary excels in leadership and vendor management, coordinating with external partners to enhance service delivery. She is also responsible for creating comprehensive test cases to validate system functionality and ensure that all deployments meet the highest standards of quality. Through her weekly reports, Mary provides valuable insights into project progress and performance metrics, contributing to informed decision-making within the organization. With her blend of technical acumen and strong problem-solving abilities, Mary Nitha continues to make a meaningful impact at diva-e, driving success through Salesforce innovation.
Salesforce Engineer at diva-e in September 2023 to Present
Salesforce Administrator at The Deveau Group in June 2022 to September 2023
Salesforce Intern at Supermums in February 2022 to July 2022
Salesforce Intern at Trailhead in March 2021 to January 2022
Senior Project Coordinator at Cherry Hill Interiors in December 2013 to July 2015
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Dayananda Sagar College of Engineering, BANGALORE
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data upload
User Management
Collaborative Problem Solving
Jira
Gitlab
ServiceNow
Salesforce Service Cloud
Technical Support
Proactive Monitoring
Software Deployment
Troubleshooting
Business Process
Administration
Documentation
Customer Service Management
User Adoption
User Training
Leadership
Training
Test Cases
Oral Communication
Salesforce.com Administration
Salesforce.com
Analytical Skills
Microsoft Office
Customer Relationship Management (CRM)
Business Requirements
Requirements Gathering
Problem Solving
Communication
Teamwork
Project Coordination
Management
Vendor Management
weekly report
Customer Experience
Customer Service
Customer Retention
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Discover more about diva-eWhat is Mary Nitha email address?
Email Mary Nitha at [email protected]. This email is the most updated Mary Nitha's email found in 2026.
How to contact Mary Nitha?
To contact Mary Nitha send an email to [email protected]. (updated on September 05, 2024)
What company does Mary Nitha work for?
Mary Nitha works for diva-e
What is Mary Nitha's role at diva-e?
Mary Nitha is Salesforce Engineer
What is Mary Nitha's Phone Number?
Mary Nitha's phone (201) ***-*330
What industry does Mary Nitha work in?
Mary Nitha works in the Information Technology & Services industry.
Mary Nitha Email Addresses
Mary Nitha Phone Numbers
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