Mary Dycus

Mary Dycus currently serves as an Information Technology Specialist at Western Oregon University, where she plays a vital role in supporting the campus community’s technological needs. In this position, Mary leverages her extensive technical expertise to assist students, faculty, and staff with a wide range of IT-related issues, including troubleshooting software applications, maintaining computer hardware, and ensuring the smooth operation of campus technology infrastructure. Her hands-on approach to technical support emphasizes problem-solving and customer service, ensuring that users experience minimal disruptions and receive timely, effective solutions.

Beyond her technical responsibilities, Mary is deeply involved in enhancing accessibility and educational support through her background as a dedicated American Sign Language (ASL) interpreter. Her proficiency in ASL allows her to facilitate clear communication across diverse communities, fostering an inclusive environment within the university. She often collaborates with faculty and students to develop accessible learning materials and ensure that technology tools are accessible to all users.

Mary’s key projects include implementing new software systems to streamline campus operations, providing training sessions on assistive technology, and maintaining the university’s computer hardware and network infrastructure. Her expertise in computer maintenance, hardware troubleshooting, and Microsoft Excel enables her to optimize IT workflows and improve overall user experience. With a strong foundation in organization skills and customer service, Mary Dycus continues to contribute significantly to Western Oregon University’s mission of inclusive education and technological excellence, making her an invaluable asset to the campus community.