Marvee Baloch
Support Specialist at City of Denton | Prosper, Texas, United States
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Marvee Baloch serves as a Technical Support Specialist for the City of Denton, where she plays a pivotal role in ensuring the smooth operation of IT services across various departments, including critical areas such as public safety. With a strong commitment to the city’s mission and vision, Marvee is dedicated to delivering innovative and efficient IT solutions that enhance user experience and operational efficiency. Her expertise in diagnosing and resolving complex technical issues is complemented by her proficiency in ITIL best practices, which she leverages to improve service quality and streamline support processes.
In her current role, Marvee manages a diverse range of responsibilities that are essential for maintaining high user satisfaction. She excels in both remote and on-site support, handling key tasks such as reimaging computers, managing network access, and overseeing the onboarding and offboarding processes for employees. Her adeptness with tools like ServiceNow and BMC Remedy Ticketing System allows her to efficiently track and resolve issues, ensuring that all technical challenges are addressed promptly.
Marvee’s skills extend beyond technical troubleshooting; she is also passionate about end-user training, empowering staff with the knowledge they need to utilize technology effectively. Her organizational skills and customer service orientation further enhance her ability to provide exceptional support. By prioritizing timely problem resolution and fostering a collaborative environment, Marvee not only facilitates seamless technical operations but also contributes to the overall success of the City of Denton’s IT initiatives.
Support Specialist at City of Denton in March 2024 to Present
Technical Support Specialist at Randstad Digital Americas in March 2023 to March 2024
Senior Application Support Analyst at HCLTech in October 2022 to July 2023
Service Specialist at PwC Canada in January 2019 to January 2022
Tech Support Analyst at CYMAK TECHNOLOGIES, INC. in September 2008 to November 2019
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University of Sindh
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IT Hardware Support
Hyper-V
Microsoft Intune
Active Directory Experience
End User Training
Windows
Operating Systems
Organization Skills
Microsoft Products
Documentation
Microsoft Azure
Microsoft Office
Office 365
Microsoft Endpoint Configuration Manager
Escalation
Remote Troubleshooting
Microsoft Excel
Windows 7
Windows Server
Software Installation
Ticketing Systems
Computer Repair
Network Troubleshooting
Help Desk Support
ITIL Certified
Problem Management
Software
Unix
Service Delivery
IT Service Management
Desktop Application Support
Boarding
ServiceNow
Citrix XenDesktop
Computer Hardware
Customer Service
Customer Support
BMC Remedy Ticketing System
Service-Level Agreements (SLA)
Technical Support
Troubleshooting
Service Desk
ITIL
Hardware Installation
Computer Hardware Troubleshooting
Citrix Products
Incident Management
Remote Desktop
Active Directory
Linux
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Discover more about City of DentonWhat is Marvee Baloch email address?
Email Marvee Baloch at [email protected] and [email protected]. This email is the most updated Marvee Baloch's email found in 2026.
How to contact Marvee Baloch?
To contact Marvee Baloch send an email to [email protected] or [email protected]. (updated on August 25, 2024)
What company does Marvee Baloch work for?
Marvee Baloch works for City of Denton
What is Marvee Baloch's role at City of Denton?
Marvee Baloch is Support Specialist
What is Marvee Baloch's Phone Number?
Marvee Baloch's phone (214) ***-*327
What industry does Marvee Baloch work in?
Marvee Baloch works in the Computer Software industry.
Marvee Baloch Email Addresses
Marvee Baloch Phone Numbers
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