Marva Alphonse
Team Lead Manager at CarMax | Orlando, Florida, United States
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Marva Alphonse currently serves as the Team Lead Manager at CarMax, where she leverages her analytical prowess and tech-savvy nature to drive operational excellence within the business office. With a robust background in administrative tasks and data visualization, Marva plays a pivotal role in enhancing departmental efficiency and productivity. She manages a dynamic team of 18 business office associates, ensuring that workflows are streamlined and that each team member is empowered to excel in their roles.
In her position, Marva oversees the accounts of over 150 clients, meticulously handling payment reminders, updating account information, and resolving billing discrepancies. Her commitment to customer service and professional responsibility has not only strengthened client relationships but has also fostered a collaborative environment among corporate associates. Marva’s expertise in legal contract negotiation and her proficiency in tools like Microsoft Excel and Python enable her to analyze complex data sets and present actionable insights to stakeholders, thereby facilitating informed decision-making.
Key projects under her leadership include the implementation of a new billing system that significantly reduced processing time and improved accuracy, as well as training initiatives aimed at enhancing the skills of her team. Marva’s articulate communication style and ability to cultivate positive working relationships at all levels make her an invaluable asset to CarMax, where she continues to contribute to the company’s mission of delivering exceptional customer experiences while driving operational success.
Team Lead Manager at CarMax in November 2021 to Present
New Car Sales Consultant at Volkswagen in March 2021 to November 2021
Assistant General Manager at Panera Bread in July 2014 to March 2021
Associate Trainer at Panera Bread in April 2014 to July 2014
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Nova Southeastern University, Master's degree, November 2026
Embry-Riddle Aeronautical University, Bachelor's degree, November 2026
Valencia College, November 2026
Winter Park High School, November 2026
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Communication
delivery timeliness
Logistic Support
Customer Relationship Management (CRM)
Time Management
Organization Skills
Root Cause Problem Solving
Analytic Problem Solving
Management Development
Legal Contract Negotiation
Problem Solving
Presentations
Contract Negotiation
Analytical Skills
Management
Negotiation
Teamwork
Written Communication
personality
Team Leadership
Professional Responsibility
Microsoft Excel
Python (Programming Language)
Cashiering
Florida Notary
Great Personality
Data Entry
Cash Handling
Bilingualism
English
Marketing
SQL
French Translation
AutoCAD
Java
Computers
Sales
Customer Service
Statistics
International Logistics
Logistics Management
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Discover more about CarMaxWhat is Marva Alphonse email address?
Email Marva Alphonse at [email protected]. This email is the most updated Marva Alphonse's email found in 2026.
How to contact Marva Alphonse?
To contact Marva Alphonse send an email to [email protected]. (updated on September 11, 2024)
What company does Marva Alphonse work for?
Marva Alphonse works for CarMax
What is Marva Alphonse's role at CarMax?
Marva Alphonse is Team Lead Manager
What is Marva Alphonse's Phone Number?
Marva Alphonse's phone (305) ***-*349
What industry does Marva Alphonse work in?
Marva Alphonse works in the Retail industry.
Marva Alphonse Email Addresses
Marva Alphonse Phone Numbers
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