Maru Serrano

Maru Serrano currently excels as the Project Development Manager at HUENEI IT SERVICES, where she leverages over 15 years of expertise in agile project management to drive innovative technological solutions for clients across banking, insurance, and retail sectors. Her role involves overseeing the end-to-end lifecycle of complex projects, with a particular focus on integrating cutting-edge cloud computing and blockchain models to enhance operational efficiency and security. Maru’s strategic approach ensures that project delivery aligns with business objectives, while her proficiency in cross-functional team governance fosters seamless collaboration among diverse stakeholders, including colleagues and external vendors.

At HUENEI IT SERVICES, Maru leads key initiatives that involve refining business needs through agile methodologies, utilizing metrics such as increment, velocity, burndown, and burn-up charts to monitor progress and optimize workflows. She manages all agile ceremonies—daily scrums, sprint planning, reviews, and retrospectives—ensuring that teams remain focused and adaptive to changing requirements. Her expertise in defining and maintaining artifacts like the Definition of Done (DoD), Definition of Ready (DoR), and setting clear product and sprint goals has been instrumental in delivering high-quality solutions on time and within budget.

Maru’s strong stakeholder management skills enable her to maintain robust relationships with over 15 stakeholders, ensuring alignment and transparency throughout project cycles. Her strategic planning and project management capabilities, combined with her talent for team building and time management, position her as a key driver of innovation and operational excellence at HUENEI IT SERVICES. Her passion for agile practices and technological innovation continues to propel the company’s success in delivering transformative digital solutions.