Martha Ackman

Martha Ackman currently serves as the Clinical Improvement Advisor at the Hospital Quality Institute (HQI), where she plays a pivotal role in advancing hospital safety and quality initiatives across the healthcare system. In this capacity, Martha leverages her extensive clinical nursing background and management expertise to guide hospitals through complex quality improvement projects, with a focus on reducing harm, enhancing patient safety, and fostering a culture of continuous improvement. Her work involves developing comprehensive organizational strategies, facilitating cross-disciplinary collaboration, and coaching hospital teams to implement evidence-based practices that lead to measurable improvements in patient outcomes.

As Director of Quality Improvement and Network Engagement, Martha is instrumental in designing and executing targeted interventions that align with national patient safety goals and industry standards. She excels in utilizing process improvement methodologies, such as Lean and Six Sigma, to streamline workflows and eliminate inefficiencies. Her expertise in change management ensures that hospital staff are engaged and empowered to sustain improvements over time. Martha’s leadership in developing detailed hospital improvement plans, convening multidisciplinary teams, and ensuring the effective use of data and EHR systems has resulted in tangible reductions in preventable harm and enhanced patient experiences.

Her passion for fostering a safety-focused organizational culture is complemented by her skills in stakeholder engagement, patient and family involvement, and strategic communication. Martha’s collaborative approach and commitment to healthcare excellence make her a catalyst for positive change within the hospital community, driving initiatives that are not only impactful but also sustainable. Through her work at HQI, she continues to champion the pursuit of safer, more reliable, and cost-effective healthcare delivery.