Marshall Bogan

Q: What is Marshall Bogan email address?

Email Marshall Bogan at pgambs1@aol.com and marshall.bogan@alltran.com. This email is the most updated Marshall Bogan's email found in 2026.

Q: How to contact Marshall Bogan?

To contact Marshall Bogan send an email to pgambs1@aol.com or marshall.bogan@alltran.com. If you want to call Marshall Bogan try calling on 4044052249. (updated on September 03, 2024)

American Express Division Manager / Director – Contact Center Operations & Strategy at Alltran | Houston, Texas, United States

About Marshall Bogan

Marshall Bogan serves as the Collection Manager for Citibank at United Recovery Systems LP, where he leverages his extensive experience in the outsourcing and offshoring industry to drive operational excellence within the collections department. With a robust background in analytics and team management, Marshall is adept at formulating and implementing effective collection policies and procedures that not only enhance recovery rates but also ensure compliance with industry regulations. His strategic approach to performance management involves motivating and training his team, fostering a culture of continuous improvement through coaching and constructive feedback.

In his current role, Marshall is responsible for preparing daily target statistics and batch tracking, which are crucial for monitoring the team's performance and aligning it with organizational goals. His ability to analyze data and generate insightful reports for senior management allows for informed decision-making and strategic planning. Marshall’s leadership extends to overseeing the day-to-day activities of the collection floor, where he conducts call monitoring to ensure adherence to best practices and optimize customer interactions.

With a strong foundation in business management and operations, bolstered by an MBA, Marshall excels in change management and employee relations, making him a pivotal figure in driving both individual and team performance. His commitment to excellence is reflected in his proactive approach to project management and time management, ensuring that the collection team not only meets but exceeds its targets. As an author and thought leader in the industry, Marshall continues to share insights that contribute to the evolution of best practices in collections and customer service.

Marshall Bogan Work

American Express Division Manager / Director – Contact Center Operations & Strategy at Alltran in September 2006 to Present

Citibank Division Manager – (United Recovery Systems) at United Recovery Systems LP in September 2006 to January 2014

Senior Operations Manager – Collections & Client Strategy Manager at Nationwide Credit, Inc. in August 2002 to March 2006

Marshall Bogan Education

Prairie View A&M University Northwest Houston Center, Master of Business Administration - MBA, August 2026

University of Phoenix, Bachelor of Science (B.S.), August 2026

Chattahoochee Technical College, August 2026

Marshall Bogan Skills

Financial Services

People Development

Operational Excellence

About Marshall Bogan's Current Company

Alltran

Discover more about Alltran

Frequently Asked Questions about Marshall Bogan

What is Marshall Bogan email address?

Email Marshall Bogan at [email protected] and [email protected]. This email is the most updated Marshall Bogan's email found in 2026.

What is Marshall Bogan phone number?

Marshall Bogan phone number is 4044052249.

How to contact Marshall Bogan?

To contact Marshall Bogan send an email to [email protected] or [email protected]. If you want to call Marshall Bogan try calling on 4044052249. (updated on September 03, 2024)

What company does Marshall Bogan work for?

Marshall Bogan works for Alltran

What is Marshall Bogan's role at Alltran?

Marshall Bogan is American Express Division Manager / Director – Contact Center Operations & Strategy

What industry does Marshall Bogan work in?

Marshall Bogan works in the Financial Services industry.