Marquez Thompkins
IT Support Technician at LA Computer World | Dallas, Texas, United States
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Marquez Thompkins is a dedicated IT Support Technician at LA Computer World, where he leverages his extensive experience in managing and troubleshooting computer, network, and video surveillance systems. In his current role, Marquez is instrumental in providing comprehensive technical support for a diverse range of software, hardware, and network-related issues. His proficiency in remote monitoring and management (RMM) software, including ScreenConnect, Splashtop, and TeamViewer, allows him to efficiently address client concerns through various channels, including phone, email, and direct onsite support.
Marquez's expertise extends to configuring, installing, and maintaining robust network infrastructures, ensuring seamless connectivity and performance for clients. He is adept at setting up and troubleshooting Microsoft Office applications, as well as performing administrative functions within Microsoft Active Directory and Azure AD. His hands-on experience with ticketing systems enables him to manage support requests effectively, ensuring timely resolutions and high levels of customer satisfaction.
Currently, Marquez is involved in several key projects aimed at enhancing the IT support framework at LA Computer World. These projects include the implementation of streamlined processes for incident management and the optimization of network security protocols. As an enthusiastic learner, Marquez is committed to expanding his knowledge and skills in the IT field, staying abreast of emerging technologies and best practices. His passion for technology and problem-solving makes him a valuable asset to his team and a trusted resource for clients seeking reliable IT support solutions.
IT Support Technician at LA Computer World in April 2023 to Present
IT Technician at NT Networking and Technology Solutions in April 2021 to April 2023
Team Lead at Regal in July 2019 to March 2020
Floor Staff at Regal in April 2018 to July 2019
Sales Associate at SHOE SHOW, INC. in September 2016 to August 2017
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Dallas College, Associate of Applied Science, September 2026
Temple High School, High School Diploma, September 2026
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Technical Support
Ticketing Systems
Azure AD
Office 365
Active Directory
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Discover more about LA Computer WorldWhat is Marquez Thompkins email address?
Email Marquez Thompkins at [email protected]. This email is the most updated Marquez Thompkins's email found in 2026.
How to contact Marquez Thompkins?
To contact Marquez Thompkins send an email to [email protected]. (updated on September 25, 2024)
What company does Marquez Thompkins work for?
Marquez Thompkins works for LA Computer World
What is Marquez Thompkins's role at LA Computer World?
Marquez Thompkins is IT Support Technician
What is Marquez Thompkins's Phone Number?
Marquez Thompkins's phone (214) ***-*265
What industry does Marquez Thompkins work in?
Marquez Thompkins works in the Computer Software industry.
Marquez Thompkins Email Addresses
Marquez Thompkins Phone Numbers
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