Marlon Ocop
Manager at Fujitsu Asia | Singapore, Singapore
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Marlon Ocop is a seasoned IT professional with over 18 years of comprehensive experience in the Information Technology sector, with a specialized focus on Service Delivery and Operations spanning 15 years. Currently serving as a Manager at Fujitsu Asia, Marlon plays a pivotal role in leading the Digital Workplace (End-User) Managed Services division. His expertise encompasses overseeing complex IT management initiatives that enhance end-user productivity and optimize digital workplace environments. Marlon’s leadership is instrumental in driving strategic projects aimed at delivering seamless end-user support, implementing innovative incident management protocols, and streamlining service delivery processes to ensure operational excellence.
At Fujitsu Asia, Marlon leverages his extensive skills in IT management, project management, and process improvement to develop and execute initiatives that align with the organization’s digital transformation goals. His proficiency in data center operations, combined with his PMP certification, enables him to manage large-scale projects efficiently, ensuring timely delivery and adherence to quality standards. Marlon’s deep understanding of IT recruitment and talent acquisition further supports his ability to build high-performing teams capable of tackling complex client requirements.
His industry expertise extends to implementing best practices in incident management, optimizing infrastructure, and fostering continuous process improvements that enhance service reliability and customer satisfaction. As a leader, Marlon emphasizes collaboration, innovation, and strategic planning, positioning Fujitsu Asia’s Digital Workplace services as a competitive differentiator in the rapidly evolving IT landscape. His commitment to excellence and his comprehensive skill set make him a valuable asset in driving digital workplace initiatives that empower organizations to operate more efficiently and securely.
Manager at Fujitsu Asia in June 2017 to Present
Service Delivery Manager at GOLDTECH RESOURCES PTE LTD in May 2016 to June 2017
Service Delivery Manager at IBM in January 2010 to May 2016
IT Service Desk Team Lead at Ness Global Services in June 2009 to January 2010
IT Site Service Team Leader at HP in June 2008 to June 2009
Resolution Specialist - L2 at eTelecare Global Solutions in October 2004 to June 2008
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Polytechnic University of the Philippines, Bachelor of Science (B.S.), July 1999 to July 2026
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IT Strategy
IT Management
IT Recruitment
IT Outsourcing
IT Hardware Support
Recruiting
IT Governance
PMO
Data Center
Service Delivery
IT Infrastructure Management
IT Operations
Technical Support
Outsourcing
Team Management
BPO
Vendor Management
ITIL
IT Service Management
Incident Management
Troubleshooting
Call Centers
Customer Satisfaction
Process Improvement
Customer Service
Management
Project Management
Team Leadership
Hardware
Service Desk
Microsoft Office
Windows
Customer Experience
Information Technology
Computer Hardware
Business Process Improvement
Business Process Outsourcing (BPO)
Contact Centers
Foundation Certificate in IT Service Management
ITIL Certified
ITIL Implementation
PMP
Operations Management
Service-Level Agreements (SLA)
Leadership
Service Delivery Management
Tender Preparation
Third Party Vendor Management
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Discover more about Fujitsu AsiaWhat is Marlon Ocop email address?
Email Marlon Ocop at [email protected]. This email is the most updated Marlon Ocop's email found in 2026.
How to contact Marlon Ocop?
To contact Marlon Ocop send an email to [email protected]. (updated on March 09, 2025)
What company does Marlon Ocop work for?
Marlon Ocop works for Fujitsu Asia
What is Marlon Ocop's role at Fujitsu Asia?
Marlon Ocop is Manager
What is Marlon Ocop's Phone Number?
Marlon Ocop's phone +44 ** **** *235
What industry does Marlon Ocop work in?
Marlon Ocop works in the Computer Software industry.
Marlon Ocop Email Addresses
Marlon Ocop Phone Numbers
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