Markus Ullrich
Head of Delivery Operations Germany at Experis Deutschland | Greater Hamburg Area
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Markus Ullrich currently serves as the Head of Delivery Operations Germany at Experis Deutschland, where he oversees a dynamic team of over 800 professionals delivering comprehensive IT services to a diverse client portfolio. His strategic leadership focuses on optimizing service delivery, enhancing operational efficiency, and driving sustainable growth across Consulting, Projects, and Managed Services segments. Markus’s expertise in establishing robust governance frameworks and implementing KPI-driven performance management has been instrumental in improving profitability and elevating customer satisfaction levels. Under his guidance, the organization has successfully navigated complex digital transformation initiatives, ensuring seamless integration of innovative solutions tailored to SMB customers and global enterprise clients alike.
A key aspect of Markus’s role involves portfolio development and standardization of service offerings, which serve as the foundation for transparent performance reporting and continuous improvement initiatives. His deep understanding of complex solution design and business processes enables him to align operational strategies with overarching business objectives, fostering a culture of excellence and agility. Markus’s people-centric approach emphasizes engaging and motivating his virtual teams, fostering a collaborative environment that encourages innovation and accountability. His proven track record in resolving troubled engagements and turning around underperforming accounts underscores his ability to deliver value-driven results in both local and international contexts. With a strong focus on outsourcing, service delivery, and customer engagement, Markus Ullrich continues to drive operational excellence at Experis Deutschland, positioning the company as a trusted partner for digital transformation and IT service excellence in a competitive marketplace.
Head of Delivery Operations Germany at Experis Deutschland in October 2021 to Present
General Manager IT Services Germany at Experis Deutschland in July 2023 to Present
Managing Director Unisys Germany at Unisys in May 2021 to September 2021
Client Executive at Unisys in December 2019 to September 2021
Senior Delivery Director at Unisys in November 2017 to December 2019
Client Executive at Unisys in July 2017 to February 2018
Client Executive, Program Director and Global Delivery Director at Dell Services in November 2009 to June 2017
Consultant, Project Manager & Account Manager at Perot Systems in August 2000 to November 2009
Consultant at CSC Ploenzke in October 1998 to January 1999
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University of Regensburg, Dipl.-Kfm., July 1994 to July 2026
Murray State University, MBA, July 1997 to July 1998
Gymnasium Grafing
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IT Project & Program Management
Personnel Leadership
Financial Management
Corporate Governance
Customer & Employee Engagement
Operational Turnaround
Cost Savings
Transition Management
Service Delivery Management
Contract compliance
Public Sector
Director level
Commercial Operation
Cost Savings Strategies
Revenue & Profit Growth
Virtual Team Management & Motivation
Business Partner Relations
Team Motivation
General Management
Employee Relations
Relationship Building
Operational Excellence
Business Transformation
Business Strategy
Infrastructure & Cloud Services
Global Business Development
Complex Solution Design
Program Management
Management Consulting
Software Development
Service Delivery
Telecommunications
Contract Management
Customer Engagement
Business Process
CRM
IT Outsourcing
Project Management
Team Leadership
Integration
Continuous Improvement
Management
IT Service Management
PMP
Cloud Computing
Solution Architecture
ITIL
Outsourcing
IT Strategy
Consulting
Contract Negotiation
Customer Relationship Management (CRM)
Leadership
Business Development
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Discover more about Experis DeutschlandWhat is Markus Ullrich email address?
Email Markus Ullrich at [email protected]. This email is the most updated Markus Ullrich's email found in 2026.
How to contact Markus Ullrich?
To contact Markus Ullrich send an email to [email protected]. (updated on February 24, 2025)
What company does Markus Ullrich work for?
Markus Ullrich works for Experis Deutschland
What is Markus Ullrich's role at Experis Deutschland?
Markus Ullrich is Head of Delivery Operations Germany
What is Markus Ullrich's Phone Number?
Markus Ullrich's phone (**) *** *** 262
What industry does Markus Ullrich work in?
Markus Ullrich works in the Information Technology & Services industry.
Markus Ullrich Email Addresses
Markus Ullrich Phone Numbers
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