Mark Policar

Mark Ivan Policar currently serves as the Regional Personalisation Service Center Operations Lead at IDEMIA, overseeing the strategic and operational management of personalization services across the APAC region, including the Philippines, Australia, Japan, China, and Malaysia. In this pivotal role, Mark leverages his extensive expertise in lean manufacturing, process improvement, and project management to optimize production workflows, enhance operational efficiency, and drive revenue growth across multiple sites. His leadership is instrumental in ensuring seamless coordination between regional centers, supporting both primary production lines and backup sites to maintain high levels of service availability and quality.

With a solid background in engineering and a Green Belt Six Sigma certification, Mark champions continuous improvement initiatives that align with IDEMIA’s commitment to innovation and operational excellence. His hands-on approach involves implementing lean manufacturing principles and utilizing advanced project management tools to streamline processes, reduce waste, and increase productivity. Mark’s experience with specialized equipment training, such as TOWA DFM and RCM Level II, further enhances his ability to oversee complex personalization operations involving high-precision manufacturing and testing.

Key projects under his leadership include deploying automation solutions to improve throughput, standardizing best practices across regional sites, and integrating data-driven methodologies to monitor performance metrics. His passion for engineering and process optimization, combined with his strategic vision, positions him as a driving force behind IDEMIA’s regional growth and technological advancement in personalization services. Through his innovative leadership, Mark continues to elevate operational standards, ensuring IDEMIA remains at the forefront of secure identity and payment solutions in the APAC market.