Mark Helotie
Enterprise Observability Engineer at PNC | United States
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Mark Helotie serves as an Enterprise Observability Engineer at PNC, where he plays a pivotal role in enhancing the organization's ability to monitor and respond to potential IT incidents before they escalate into significant issues. With a strong foundation in Information Systems and Technology, Mark leverages his extensive experience in monitoring and server/network engineering to implement robust observability solutions. His expertise encompasses a variety of industry-standard tools, including Splunk, Dynatrace, and Grafana, which are integral to the team's mission of identifying early warning signs of system anomalies.
In his current role, Mark is deeply involved in key projects that focus on improving incident detection and response capabilities. He is committed to fostering a proactive culture within the organization, where the mantra "preventing huge raging infernos" underscores the importance of catching problems at their inception. By utilizing advanced monitoring and SIEM tools, he ensures that the team can swiftly identify and address potential issues, thereby minimizing downtime and enhancing overall system reliability.
Mark's analytical mindset and resourceful problem-solving skills enable him to navigate complex technical environments with ease. He is adept at scripting and automation, which streamlines monitoring processes and enhances operational efficiency. His commitment to continuous improvement is evident in his proactive approach to learning and adapting, ensuring that PNC remains at the forefront of cybersecurity and network architecture best practices. As an industry-certified professional, Mark is not only a valuable asset to his team but also a driving force in shaping the future of observability within the organization.
Enterprise Observability Engineer at PNC in October 2022 to Present
Senior Monitoring Engineer at Fiserv in March 2021 to July 2022
Systems Engineer at Fiserv in January 2012 to March 2021
Systems Engineer at Lockheed Martin in April 2008 to November 2011
Software Distribution Engineer at Verizon in April 2002 to May 2007
Network Manager at ThruComm in August 2001 to March 2002
Senior LAN Administrator at MCI WorldCom in March 1998 to July 2001
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The University of Texas at Austin, Certificate, July 2026
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Python (Programming Language)
Jupyter
Monitoring
Analysis
Scripting
Windows Server
Hardware
Servers
Infrastructure
Disaster Recovery
Active Directory
IIS
SQL
Network Security
SCCM
Networking
DNS
Virtualization
Integration
System Deployment
Microsoft Technologies
Microsoft Exchange
System Administration
Microsoft SQL Server
Data Center
Enterprise Architecture
SharePoint
Server Architecture
Cloud Computing
System Architecture
Powershell
Network Design
Network Engineering
herding cats
Splunk
Systems Engineering
Cybersecurity
Cloud Applications
Network Architecture
Information Security
Network Administration
IT Operations
PowerShell
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Discover more about PNCWhat is Mark Helotie email address?
Email Mark Helotie at [email protected], [email protected] and [email protected]. This email is the most updated Mark Helotie's email found in 2026.
What is Mark Helotie phone number?
Mark Helotie phone number is +17043405189.
How to contact Mark Helotie?
To contact Mark Helotie send an email to [email protected], [email protected] or [email protected]. If you want to call Mark Helotie try calling on +17043405189. (updated on September 03, 2024)
What company does Mark Helotie work for?
Mark Helotie works for PNC
What is Mark Helotie's role at PNC?
Mark Helotie is Enterprise Observability Engineer
What industry does Mark Helotie work in?
Mark Helotie works in the Computer & Network Security industry.
Mark Helotie Email Addresses
Mark Helotie Phone Numbers
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