Mark Dede
ITSM Entry Level Developer at State of Tennessee | Nashville Metropolitan Area
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Mark Dede currently serves as an ITSM Entry Level Developer at the State of Tennessee, where he plays a pivotal role as a ServiceNow Administrator within the Strategic Technology Solutions (STS) team. In this capacity, Mark is primarily focused on data mapping and the management of foundational data, particularly in relation to the Configuration Management Database (CMDB). His expertise in data imports and exports ensures that critical information is accurately maintained and readily accessible across various departments, enhancing operational efficiency and supporting informed decision-making.
With a Bachelor's degree in Industrial Technology, Mark brings a unique blend of technical skills and analytical acumen to his role. His background in Lean Manufacturing and Six Sigma methodologies complements his work in IT service management, as he continually seeks opportunities for process improvement and optimization. Mark's proficiency in Oracle SQL Developer allows him to effectively manipulate and analyze data, ensuring that the integrity of the CMDB is upheld and that stakeholders have access to reliable information.
In addition to his technical skills, Mark's experience leading diverse teams has equipped him with the ability to foster collaboration and drive continuous improvement initiatives. His commitment to quality assurance and effective communication makes him an invaluable asset to the State of Tennessee, where he is dedicated to enhancing service delivery and supporting the state's strategic goals. As he seeks to transition into a Business Analyst or Data Analyst role, Mark is eager to leverage his extensive experience and skills to contribute to a forward-thinking organization in the greater Nashville area.
ITSM Entry Level Developer at State of Tennessee in April 2017 to Present
Programmer Analyst III at TEKsystems in January 2016 to April 2017
Research Analyst at GENCO in March 2014 to January 2016
Operations Lead at GENCO in January 2014 to January 2016
Owner/Operator at Dede Enterprises in May 2012 to January 2014
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Tennessee Technological University, Bachelor of Science, October 2026
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AutoCAD
Six Sigma
Lean Manufacturing
Machining
Materials
Electricians
Engineering
CNC
Engineering Management
Construction
Continuous Improvement
Technical Writing
Project Estimation
Oracle SQL Developer
Microsoft Excel
Management
Process Improvement
Microsoft Office
Training
Analysis
Quality Assurance
Kaizen
Leadership
Root Cause Analysis
Customer Service
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Discover more about State of TennesseeWhat is Mark Dede email address?
Email Mark Dede at [email protected] and [email protected]. This email is the most updated Mark Dede's email found in 2026.
How to contact Mark Dede?
To contact Mark Dede send an email to [email protected] or [email protected]. (updated on September 03, 2024)
What company does Mark Dede work for?
Mark Dede works for State of Tennessee
What is Mark Dede's role at State of Tennessee?
Mark Dede is ITSM Entry Level Developer
What is Mark Dede's Phone Number?
Mark Dede's phone (**) *** *** 118
What industry does Mark Dede work in?
Mark Dede works in the Information Technology & Services industry.
Mark Dede Email Addresses
Mark Dede Phone Numbers
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