Marissa Cano Email & Phone Number

Marissa Cano

Customer Support Specialist at Optum | Crestline, California, United States

Marissa Cano Socials
About Marissa Cano

Marissa Cano is a dedicated Help Desk Technician at IDEMIA, where she plays a crucial role in ensuring seamless IT operations for a diverse range of end-users. With a strong foundation in identity and security solutions, Marissa expertly navigates the complexities of IT support, consistently demonstrating her commitment to excellence in customer service. Her day-to-day responsibilities involve monitoring, categorizing, and triaging incoming IT tickets, which allows her to efficiently address and resolve a myriad of technical issues.

Marissa's expertise extends beyond basic troubleshooting; she is adept at utilizing various tools and technologies, including Salesforce.com and Cisco Systems Products, to enhance the support experience. Her proficiency in programming languages such as C# and Node.js, along with her knowledge of front-end development and AutoCAD, enables her to tackle both hardware and software challenges with confidence. This technical acumen, combined with her meticulous adherence to IT policies and procedures, ensures that all incidents are documented thoroughly, and resolutions are communicated effectively to end-users.

In her role, Marissa has successfully resolved hundreds of IT incidents, demonstrating her ability to remain calm under pressure and prioritize tasks effectively. Her proactive approach to problem-solving not only improves user satisfaction but also contributes to the overall efficiency of the IT department. As she continues to grow in her role, Marissa is committed to staying abreast of industry trends and emerging technologies, further solidifying her position as a valuable asset within IDEMIA's IT landscape.

Marissa Cano Work
1 experience icon

Customer Support Specialist at Optum in December 2024 to Present

2 experience icon

Help Desk Technician at IDEMIA in June 2023 to October 2024

3 experience icon

Founder at AstraVerse in April 2022 to July 2023

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Marissa Cano Education

Penn State University, Bachelor's degree, August 2026

MIT xPRO, Certificate, August 2026

San Bernardino Valley College, Associate's degree, August 2026

Marissa Cano Skills

Salesforce.com

Cisco Systems Products

Bomgar

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About Marissa Cano's Current Company
Frequently Asked Questions about Marissa Cano

What is Marissa Cano email address?

Email Marissa Cano at [email protected] and [email protected]. This email is the most updated Marissa Cano's email found in 2026.

What is Marissa Cano phone number?

Marissa Cano phone number is 9514181619.

How to contact Marissa Cano?

To contact Marissa Cano send an email to [email protected] or [email protected]. If you want to call Marissa Cano try calling on 9514181619. (updated on September 04, 2024)

What company does Marissa Cano work for?

Marissa Cano works for Optum

What is Marissa Cano's role at Optum?

Marissa Cano is Customer Support Specialist

What industry does Marissa Cano work in?

Marissa Cano works in the Information Technology & Services industry.

Marissa Cano Email Addresses

Marissa Cano Phone Numbers

Marissa Cano phone number is 9514181619.
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