Mariam Lamina

Q: What is Mariam Lamina email address?

Email Mariam Lamina at jokelamina@yahoo.com and mariam.lamina@intouchcx.com. This email is the most updated Mariam Lamina's email found in 2026.

Q: How to contact Mariam Lamina?

To contact Mariam Lamina send an email to jokelamina@yahoo.com or mariam.lamina@intouchcx.com. (updated on July 05, 2025)

Director of Operations at IntouchCX | Winnipeg, Manitoba, Canada

About Mariam Lamina

Mariam Lamina currently serves as a Technical Support Specialist at IntouchCX, where she leverages her extensive experience in customer experience management to deliver innovative solutions and ensure optimal technical support for clients. In this role, Mariam is responsible for troubleshooting complex technical issues, providing expert guidance to clients, and collaborating closely with cross-functional teams to resolve challenges swiftly and effectively. Her deep understanding of customer needs, combined with her technical acumen, enables her to translate complex technical concepts into accessible solutions, thereby enhancing overall customer satisfaction and loyalty.

At IntouchCX, Mariam plays a pivotal role in driving performance improvement initiatives by analyzing operational data and identifying opportunities for process optimization. She leads efforts to streamline workflows, implement best practices, and develop scalable support strategies that align with the company's commitment to service excellence. Her expertise in business analysis and project management allows her to oversee multiple initiatives simultaneously, ensuring timely delivery and measurable impact on key performance indicators such as first-call resolution and customer satisfaction scores.

Mariam’s leadership extends beyond technical support; she actively mentors team members, fostering a culture of continuous improvement and professional development. Her skills in training and development, combined with her strategic mindset, help cultivate a high-performing support team capable of adapting to evolving client needs. With her comprehensive approach to operational excellence and her passion for creating exceptional customer experiences, Mariam Lamina continues to be a valuable asset to IntouchCX, driving success through innovative support solutions and a customer-centric mindset.

Mariam Lamina Work