Marek Balluch Email & Phone Number

Marek Balluch

Operations Manager Agile at T-Systems Czech Republic a.s. | Nový Jičín, Moravia-Silesia, Czechia

Marek Balluch Socials
About Marek Balluch

Marek Balluch serves as the Operations Manager Agile at T-Systems Czech Republic a.s., where he leverages over 15 years of extensive experience in IT infrastructure, support, and Wintel systems administration. In his current role, Marek specializes in Agile DevOps methodologies, focusing on the Call-center interaction routing and reporting platform that utilizes Genesys products for Deutsche Telekom. His deep understanding of IT Service Management and ITIL principles enables him to effectively manage customer incidents while ensuring seamless service delivery and operational excellence.

Marek is actively involved in the development and enhancement of new features for the Genesys platform, demonstrating his commitment to continuous improvement and innovation. His expertise in troubleshooting and technical support allows him to swiftly address and resolve complex issues, ensuring minimal disruption to service. Additionally, Marek's proficiency in Active Directory, VMware, and Windows Server administration plays a crucial role in maintaining the stability and performance of the IT infrastructure that supports the call center operations.

Key projects under Marek’s leadership include the optimization of interaction routing processes and the implementation of advanced reporting capabilities, which have significantly improved customer experience and operational efficiency. His collaborative approach fosters strong relationships with cross-functional teams, driving successful project outcomes and aligning technical solutions with business objectives. With a passion for Agile practices and a dedication to delivering high-quality IT services, Marek Balluch continues to make a significant impact within the organization and the broader telecommunications industry.

Marek Balluch Work
1 experience icon

Operations Manager Agile at T-Systems Czech Republic a.s. in January 2021 to Present

2 experience icon

Application Specialist - Level 3 at T-Systems Czech Republic a.s. in January 2016 to January 2021

3 experience icon

Application Specialist - Level 2 at T-Systems Czech Republic a.s. in February 2015 to December 2015

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Marek Balluch Education

Secondary degree

Marek Balluch Skills

IT Service Management

ITIL

Active Directory

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About Marek Balluch's Current Company
Frequently Asked Questions about Marek Balluch

What is Marek Balluch email address?

Email Marek Balluch at [email protected], [email protected] and [email protected]. This email is the most updated Marek Balluch's email found in 2026.

How to contact Marek Balluch?

To contact Marek Balluch send an email to [email protected], [email protected] or [email protected]. (updated on May 30, 2024)

What company does Marek Balluch work for?

Marek Balluch works for T-Systems Czech Republic a.s.

What is Marek Balluch's role at T-Systems Czech Republic a.s.?

Marek Balluch is Operations Manager Agile

What is Marek Balluch's Phone Number?

Marek Balluch's phone (**) *** *** 119

What industry does Marek Balluch work in?

Marek Balluch works in the Information Technology & Services industry.

Marek Balluch Email Addresses

Email Marek Balluch at [email protected], [email protected] and [email protected]. This email is the most updated Marek Balluch's email found in 2026.

Marek Balluch Phone Numbers

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