Marcus Shannon
Global Enterprise Customer Success Manager at IDERA Software | Atlanta, Georgia, United States
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Global Enterprise Customer Success Manager at IDERA Software in May 2024 to Present
Global Enterprise Customer Success Manager at Qubole in August 2021 to June 2024
Customer Success Account Manager at Spark Your Resume in May 2021 to September 2021
Account Executive at Spark Your Resume in February 2021 to May 2021
Desktop Support Technician at Frontline Managed Services in August 2019 to January 2021
Regional Account Manager at Epson America Inc. in October 2017 to August 2019
Customer Technical Support Engineer, HPE Blade Servers at Hewlett Packard Enterprise in November 2016 to October 2017
Senior Information Technology Analyst at Amtrak in March 2016 to November 2016
Information Technology Project Lead Office 365 at Amtrak in November 2015 to February 2016
Technical Support Analyst at Carestream Dental in August 2013 to August 2015
Technical Customer Support Representative, Lenovo at IBM in September 2012 to August 2013
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Domain Name System (DNS)
Support Management
Residential Mortgages
Certified Mortgage Planning
Mortgage Industry
Product Management
Strategic Account Development
Digital Strategy
Resource Allocation
Strategic Roadmaps
Development Programs
Customer Development
Business Reviews
Financial Services
Business Consulting
Salesforce.com Administration
Variety Of Audiences
Customer-Focused Service
Technical Advisory
Cold Calling
Complex Sales
Quotas
SaaS Sales
Attention to Detail
Communication
Business Communications
Team Leadership
Team Building
Strategic Planning
Public Speaking
Microsoft Word
Direct Sales
Business-to-Business (B2B)
Microsoft PowerPoint
Time Management
Investments
Project Management
Business Development
Business Administration
Point of Sale (POS) Systems
Customer Relationship Management (CRM)
Sales Management
Social Media Marketing
Operations Management
IT Service Management
Data Analysis
Customer Engagement
Analytical Skills
Business Process Improvement
Customer Satisfaction
Customer Experience
Salesforce.com
Continuous Process Improvement
Problem Solving
Microsoft Excel
Customer Retention
Software as a Service (SaaS)
Customer Success
Technical Support
Account Management
Documentation
Sales
Office 365
Databases
Microsoft Office
Windows Server
Customer Service
Leadership
Networking
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Discover more about IDERA SoftwareWhat is Marcus Shannon email address?
Email Marcus Shannon at [email protected]. This email is the most updated Marcus Shannon's email found in 2026.
How to contact Marcus Shannon?
To contact Marcus Shannon send an email to [email protected].
What company does Marcus Shannon work for?
Marcus Shannon works for IDERA Software
What is Marcus Shannon's role at IDERA Software?
Marcus Shannon is Global Enterprise Customer Success Manager
What is Marcus Shannon's Phone Number?
Marcus Shannon's phone (404) ***-*219
Marcus Shannon Email Addresses
Marcus Shannon Phone Numbers
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