Marco Viera
Associate Director Network Engineering & Operations at Verizon | Greater Syracuse-Auburn Area
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Associate Director Network Engineering & Operations at Verizon in July 2022 to Present
Sr. Manager Omni Channel Operations at Verizon in October 2020 to July 2022
Associate Director Executive Relations at Verizon in August 2017 to October 2020
Sr. Manager Technical Customer Service at Verizon in January 2014 to August 2017
Process Engineer - Lean Six Sigma Black Belt at Verizon in December 2012 to January 2014
Technical Support Supervisor at Verizon in August 2007 to December 2012
Fiber Customer Support Analyst at Verizon in December 2006 to August 2007
Automation Specialist at AXA US in June 1999 to December 2006
Data Entry Assistant at Equitable in January 1997 to June 1999
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Syracuse University, Bachelor of Science - BS, January 2009 to January 2020
Strayer University, Master of Business Administration - MBA
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Global Operations
Legislative Relations
Operations Research
Operational Planning
Operational Efficiency
Key Metrics
Business Development
Negotiation
Agile Methodologies
Problem Solving
Customer Service Management
Critical Thinking
Troubleshooting
Time Management
Leadership Development
Organization Skills
Continuous Improvement
Communication
Teamwork
Coaching
Product Strategy
Supplier Relationship Management
Change Orders
Cultural Awareness
Pre-Construction
Procurement
Contract Management
Special Assignments
Supplier Management
Business Rules
Written Communication
Emergency Management
Inspiration
Strategic Initiatives
Resource Allocation
Job Satisfaction
Team Motivation
Process Design
Field Service Management
Customer Satisfaction
Project Management Office (PMO)
Project Plans
Project Engineering
Project Planning
Leader
Executive Leadership
English
Environment, Health, and Safety (EHS)
Workplace Safety
Safety Training
Business Process Improvement
Team Leadership
Telecommunications
Analytical Skills
Six Sigma Black Belt
Strategic Planning
Reporting & Analysis
Project Management
Vendor Management
Business Analysis
Customer Experience
Product Management
Strategy
Technical Support
Customer Relationship Management (CRM)
Change Management
Information Technology
Process Engineering
Operations Management
Cost Reduction
Strategic Communications
Automation
Google Docs
Microsoft Excel
Microsoft Word
Cross-functional Team Leadership
Management
Leadership
Team Building
Customer Service
Training
Employee Engagement
Strategic Leadership
Customer Support
Business Relationship Management
Executive Management
Supervisory Skills
Team Management
Spanish
Process Improvement
Customer Experience Management
Escalation
Google+
Cross-functional Problem Solving
Building Management Systems
Call Center Administration
Strategic Vision
Billing Process
Cross-cultural Communication Skills
Latin American culture
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Discover more about VerizonWhat is Marco Viera email address?
Email Marco Viera at [email protected]. This email is the most updated Marco Viera's email found in 2026.
How to contact Marco Viera?
To contact Marco Viera send an email to [email protected].
What company does Marco Viera work for?
Marco Viera works for Verizon
What is Marco Viera's role at Verizon?
Marco Viera is Associate Director Network Engineering & Operations
What is Marco Viera's Phone Number?
Marco Viera's phone (**) *** *** 411
Marco Viera Email Addresses
Marco Viera Phone Numbers
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