Marco Solomon
Instructor Senior Analyst – Software & Platforms at Accenture in the Philippines | Malolos, Central Luzon, Philippines
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Marco Solomon is a seasoned Learning and Development Senior Training Professional at Accenture in the Philippines, where he plays a pivotal role in enhancing the capabilities of the Global Operations Training & Development Team. With a strong focus on technical support, customer service, and talent acquisition, Marco is dedicated to optimizing the performance of product experts through tailored training programs. His expertise in English as a Foreign Language (EFL) and English as a Second Language (ESL) empowers him to effectively communicate complex concepts to diverse audiences, ensuring that team members are well-equipped to meet the demands of the IT and BPO industries.
In his current role, Marco collaborates closely with leadership to develop strategic goals that align with organizational objectives. He actively engages with product experts and team leads to identify skill gaps and implement targeted training solutions that drive performance improvement. His proficiency in digital marketing and content management allows him to create engaging training materials that resonate with learners, fostering a culture of continuous improvement and professional growth.
Marco's commitment to excellence in training and development is further exemplified by his ability to moderate online communities, ensuring that knowledge sharing and collaboration thrive within the organization. His multifaceted skill set, which includes communication training and recruiting, positions him as a valuable asset in shaping the future workforce at Accenture. By leveraging his extensive experience and insights, Marco Solomon is not only enhancing individual performance but also contributing to the overall success of the organization in an ever-evolving industry landscape.
Instructor Senior Analyst – Software & Platforms at Accenture in the Philippines in November 2024 to Present
Instructor Senior Analyst – Capability Development at Accenture in the Philippines in May 2022 to October 2024
Healthcare Communications Coach – Capability Development at Accenture in the Philippines in December 2023 to January 2024
Agile Training Point-of-Contact (POC) – Capability Development at Accenture in the Philippines in August 2023 to December 2023
General Online English Tutor at RareJob Philippines, Inc. in September 2018 to November 2022
Technical Support Advisor Tier 2 at TDCX in September 2021 to December 2021
Technical Support Advisor Tier 1 at TDCX in June 2020 to September 2021
Premium Online English Tutor at RareJob Philippines, Inc. in February 2019 to January 2021
Virtual Assistant (VA) – Online Researcher and Data Encoder at Tasklist Solutions, LLC in January 2020 to March 2020
Sole Proprietor at YOUR PRICE Online Shop in May 2014 to March 2020
Part-Time Review Lecturer at AHEAD Tutorial and Review Center in March 2012 to March 2020
On-Call Academic Tutor at AHEAD Tutorial and Review Center in February 2012 to March 2020
Feature Content Writer at BlueDynamics, Inc. in October 2015 to May 2016
Product Sales Head Trainer at Cosmic Technologies Incorporated in October 2012 to March 2014
Content Coordinator at AHEAD Tutorial and Review Center in July 2012 to October 2012
Part-Time Language Trainer at AHEAD Professional Network in August 2012 to October 2012
Freelance Content Writer at Wooka Interactive in January 2012 to July 2012
Part-Time English Lecturer at Informatics Computer Institute in November 2011 to April 2012
English as a Foreign Language (EFL) Teacher at Bulacan State University Language Center in June 2011 to December 2011
Career transition at Career Break in November 2010 to June 2011
Class Team Manager at Stream Global Services in October 2009 to November 2010
Training Specialist at eTelecare Global Solutions in April 2007 to October 2009
Virtual Training Force (VTF)/Subject Matter Expert (SME) at eTelecare Global Solutions in October 2006 to April 2007
Technical Support Representative (TSR) at eTelecare Global Solutions in October 2004 to October 2006
Professional development at Career Break in October 2003 to October 2004
Product Support Representative (PSR) at Link2Support, Inc. in June 2003 to October 2003
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University of the Philippines Diliman, Bachelor of Science - BS, July 1999 to July 2026
University of Regina Carmeli, July 1995 to July 1999
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Neurodiversity Support
Neurodiversity
Mind Mapping
Speed Reading
Retail Marketing
Retail Sales
Consumer Electronics
Customer Escalation Management
Client Issue Resolution
English as a Second Language (ESL)
Communications Coaching
Christian Values
Occupational Health
Occupational Safety
First Aid Training
Standard First Aid
Basic Life Support (BLS)
Programming Languages
Secondary Education
Student Council
Student Leadership Training
Preparatory Military Training
Machine Learning
Software Development
Natural Language Processing (NLP)
Sourcing
IT Hardware Support
Computer Hardware Troubleshooting
Diversity & Inclusion
Problem Solving
Iterative Design
Pareto Analysis
Change Management
Prompt Engineering
Design Thinking
Six Sigma
DMAIC
Project Management
Interviewing
Generative AI 2.0
Sustainability & Technology
Agile & DevOps
Enterprise Platforms
5G & Edge Computing
Quantum Computing
XR and The Metaverse
Blockchain
Automation
Security
Cloud
Data
Mindfulness Meditation
Stress Management
Leadership Development
Artificial Intelligence (AI)
Team Spirit
Coaching & Mentoring
Training Needs Analysis
Data Storytelling
Data Analysis
Team Leadership
Conflict Management
Conflict Resolution
Health & Wellness
Mental Health Advocacy
Mental Health First Aid
Mental Health
Team Management
Team Motivation
Team Building
Teamwork
Putting People First: Building a Client-Centric Culture
Empowered Conversations in the Workplace
From Me to We: Shifting Silos to Team-Centric Thinking
Problem Solving Beyond the Symptoms
Winning Confidence Through Strengths
Effective Verbal Communication
Digital Writing Mastery
Leadership Essentials
Career Pathing
Generative AI
Personality Development
Civil Service
Government Services
Training and Development (HR)
Training & Development
Communication Training
Language Teaching
Business English
Content Management
Online Community Moderation
Sales & Marketing
Digital Marketing
Talent Acquisition
Recruiting
Technical Support
Customer Service
Teaching
Tutoring
Writing
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Discover more about Accenture in the PhilippinesWhat is Marco Solomon email address?
Email Marco Solomon at [email protected]. This email is the most updated Marco Solomon's email found in 2026.
How to contact Marco Solomon?
To contact Marco Solomon send an email to [email protected]. (updated on October 23, 2024)
What company does Marco Solomon work for?
Marco Solomon works for Accenture in the Philippines
What is Marco Solomon's role at Accenture in the Philippines?
Marco Solomon is Instructor Senior Analyst – Software & Platforms
What is Marco Solomon's Phone Number?
Marco Solomon's phone (**) *** *** 231
What industry does Marco Solomon work in?
Marco Solomon works in the Outsourcing/Offshoring industry.
Marco Solomon Email Addresses
Marco Solomon Phone Numbers
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