Marco Kisch
Sr. Product & Service Designer at ING Deutschland | Frankfurt, Hesse, Germany
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Marco Kisch is a dedicated Sr. Product & Service Designer at ING Deutschland, where he plays a pivotal role in shaping the bank’s digital sales and customer engagement strategies. With a keen focus on delivering impactful user experiences, Marco leverages his expertise in user experience (UX) and user interface (UI) design to create intuitive, customer-centric solutions that not only enhance usability but also drive measurable business outcomes. His current work involves contributing to strategic initiatives aimed at expanding the reach and effectiveness of ING’s mobile sales channels, particularly through the development and refinement of the ING App.
As the Design Single Point of Contact (SPOC) for Tribe Customer Interactions, Marco leads stakeholder management across cross-functional teams—including design, development, and business units—to ensure alignment on project goals and deliverables. His approach integrates design thinking principles, facilitating collaborative design workshops and usability testing sessions to gather valuable user insights. This iterative process helps optimize digital sales funnels and improve overall customer journeys, fostering increased engagement and product adoption.
Marco’s expertise extends to implementing scalable design systems and experimenting with innovative solutions within agile development environments. His ability to balance strategic vision with hands-on design execution makes him a key driver in ING Deutschland’s digital transformation efforts. Passionate about exploring new ideas and fostering a culture of continuous improvement, Marco remains committed to delivering seamless, empowering experiences that meet both user needs and business objectives in the rapidly evolving financial services landscape.
Sr. Product & Service Designer at ING Deutschland in January 2024 to Present
Sr. UX Designer – International Assignment at ING Belgium in May 2023 to December 2023
Design Lead Web Banking at ING Deutschland in January 2020 to April 2023
UX Designer at ING Deutschland in March 2017 to December 2019
Junior Concept Developer at SYZYGY in April 2015 to February 2017
Strategic Planning Trainee at thjnk in October 2014 to March 2015
Strategic Planning Apprentice at thjnk in October 2011 to September 2014
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Baden-Wuerttemberg Cooperative State University (DHBW), Bachelor of Arts (B.A.), July 2026
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User Experience Design
User Interface Design
Product Design
User Research
Usability Testing
Design Workshops
Data-driven Design
Digital Sales
Accessibility
User-centered Design
Service Design
Experiment Design
Design Thinking
Design Systems
Conversion Rate Optimisation
Agile Development
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Discover more about ING DeutschlandWhat is Marco Kisch email address?
Email Marco Kisch at [email protected] and [email protected]. This email is the most updated Marco Kisch's email found in 2026.
What is Marco Kisch phone number?
Marco Kisch phone number is +4915119179452.
How to contact Marco Kisch?
To contact Marco Kisch send an email to [email protected] or [email protected]. If you want to call Marco Kisch try calling on +4915119179452. (updated on June 25, 2025)
What company does Marco Kisch work for?
Marco Kisch works for ING Deutschland
What is Marco Kisch's role at ING Deutschland?
Marco Kisch is Sr. Product & Service Designer
What industry does Marco Kisch work in?
Marco Kisch works in the Banking industry.
Marco Kisch Email Addresses
Marco Kisch Phone Numbers
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