Marco Donauer
Customer Support Manager at Altair | Berching, Bavaria, Germany
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Marco Donauer brings over two decades of extensive experience in High-Performance Computing (HPC) and Workload Management Software, positioning him as a seasoned expert in the field. Currently serving as the Customer Support Manager at Altair, Marco oversees the support operations for Altair Grid Engine and Navops, ensuring that clients receive top-tier assistance in optimizing their distributed computing environments. Since taking on this leadership role in 2011, he has successfully maintained and evolved the support team through the seamless integration of Univa’s solutions into Altair’s portfolio following the acquisition, demonstrating his adaptability and strategic vision.
In his role, Marco is deeply involved in handling complex support cases, providing first and second-level support to a global customer base. His hands-on approach involves meticulous issue evaluation, often leading to configuration optimizations that enhance system performance and reliability. His expertise spans grid computing, distributed systems, and software engineering, enabling him to troubleshoot intricate technical challenges efficiently. Marco’s proficiency with technologies such as Docker, Solaris, and web services further complements his ability to deliver comprehensive support solutions.
Beyond his technical acumen, Marco’s leadership fosters a customer-centric support culture that emphasizes proactive problem resolution and continuous improvement. His deep understanding of workload management, combined with his experience in enterprise environments and industry events like Fachmessen and Geschäftsreisen, positions him as a trusted advisor for organizations deploying HPC and grid computing solutions. Marco’s ongoing commitment to excellence ensures that Altair’s support team remains at the forefront of innovation, helping clients maximize the value of their distributed systems and achieve their computational goals effectively.
Customer Support Manager at Altair in April 2021 to Present
Customer Support Manager at Univa an Altair Company in January 2015 to April 2021
Senior Software Engineer - Customer Support at Univa UD in July 2011 to December 2014
Senior Software Engineer (Senior Member Technical Staff) at ORACLE Deutschland B.V. & Co. KG in July 2010 to June 2011
Software Engineer at Sun Microsystems GmbH in June 2003 to June 2010
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University of Applied Sciences of Regensburg, Diploma in Computer Science (Dipl.-Inf. (FH)), November 1996 to November 2026
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High Performance Computing (HPC)
Grid-Computing
Job-Scheduling
Technischer Support
Teammanagement
Geschäftsreisen
Training und Weiterbildung
Presales
Fachmessen
Technische Demonstrationen
Grid Engine
UGE
SGE
Technical Support
Distributed Systems
Verteilte Systeme
Cloud Computing
Shell Scripting
Cluster
Hohe Verfügbarkeit
Software Engineering
Pre-sales
Professional Services
Cloud-Computing
Software Development
Virtualization
Softwareentwicklung
Web Services
TCP/IP
Linux
Solaris
Unix
Docker
Perl
MySQL
PostgreSQL
Java
C
Multi-Site-Team-Management
Grid Computing
OGE
CODINE
HPUX
High Performance Computing
Distributed Team Lead
HPC
License Orchestrator
Unisight
Unicloud
Navops
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Discover more about AltairWhat is Marco Donauer email address?
Email Marco Donauer at [email protected], [email protected] and [email protected]. This email is the most updated Marco Donauer's email found in 2026.
How to contact Marco Donauer?
To contact Marco Donauer send an email to [email protected], [email protected] or [email protected]. (updated on February 24, 2025)
What company does Marco Donauer work for?
Marco Donauer works for Altair
What is Marco Donauer's role at Altair?
Marco Donauer is Customer Support Manager
What is Marco Donauer's Phone Number?
Marco Donauer's phone (**) *** *** 285
What industry does Marco Donauer work in?
Marco Donauer works in the Program Development industry.
Marco Donauer Email Addresses
Marco Donauer Phone Numbers
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