Marcie Dear
Sales Operations Returns/Credit Coordinator at DRiV Inc. | St Louis, Missouri, United States
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Marcie Dear is a highly motivated and organized Sales Operations Returns/Credit Coordinator at DRiV Inc., where she plays a pivotal role in enhancing customer satisfaction and streamlining operational processes. With a robust background in customer service and relations, Marcie excels in managing the complexities of retail store returns, particularly for the Advance 33 Department Counter purchases across various brand divisions within the company. Her expertise encompasses the entire sales process, from lead generation to order processing, ensuring that every interaction is optimized for customer experience.
In her current role, Marcie is responsible for processing and updating Annual and Factory Direct Orders, a task that requires meticulous attention to detail and a deep understanding of billing processes and systems. She adeptly pulls and analyzes data from existing systems, providing valuable insights to sales agents that facilitate timely and accurate return approvals. This data-driven approach not only improves operational efficiency but also enhances the overall performance of the sales team.
Marcie's proficiency in strategic planning and process improvement has made her an invaluable asset to DRiV Inc. Her ability to identify areas for performance enhancement contributes to the company's commitment to delivering exceptional customer experiences. With a strong foundation in telecommunications and computer network operations, Marcie is well-equipped to navigate the complexities of the sales landscape, ensuring that both customer satisfaction and operational goals are consistently met. As she continues to leverage her skills in data analysis and customer experience, Marcie Dear is poised to drive significant improvements in sales operations at DRiV Inc.
Sales Operations Returns/Credit Coordinator at DRiV Inc. in May 2021 to Present
Customer Service Coordinator/ Data Processing at DRiV Incorporated in June 2019 to May 2021
Order Analyst at Caleres, Inc. in November 2017 to May 2019
Supervisor Code Administrator at Suddenlink Communications in January 2001 to March 2016
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Harris-Stowe State University, Bachelor of Business Administration - BBA, October 2026
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Leadership
Telecommunications Systems
Microsoft Office
Payroll
Program Management
Customer Support
Project Management
Customer Retention
Sales Processes
Attention to Detail
Supervisory Skills
Acquisitions
Inventory Management
Forecasting
Project Planning
Fraud Investigations
Claims Resolution
Incident Investigation
Retail Sales
Credit
SAP Sales & Distribution
Cross-functional Team Leadership
Reporting & Analysis
Data Analysis
Data Entry
Direct Sales
SAP Products
Sales Operations
Research Skills
Billing Process, Billing Systems, Sales Operations, Data Analysis, Strategic Planning
Call Centers
Telecommunications
Troubleshooting
Customer Satisfaction
VoIP
IP
Wireless
Computer Network Operations
Customer Experience
Process Improvement
Broadband
Customer Service
Performance Improvement
Stress Management
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What is Marcie Dear email address?
Email Marcie Dear at [email protected] and [email protected]. This email is the most updated Marcie Dear's email found in 2026.
What is Marcie Dear phone number?
Marcie Dear phone number is 3147618934.
How to contact Marcie Dear?
To contact Marcie Dear send an email to [email protected] or [email protected]. If you want to call Marcie Dear try calling on 3147618934. (updated on September 02, 2024)
What company does Marcie Dear work for?
Marcie Dear works for DRiV Inc.
What is Marcie Dear's role at DRiV Inc.?
Marcie Dear is Sales Operations Returns/Credit Coordinator
What industry does Marcie Dear work in?
Marcie Dear works in the Automotive industry.
Marcie Dear Email Addresses
Marcie Dear Phone Numbers
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