Marcel Macaraig

Q: What is Marcel Macaraig email address?

Email Marcel Macaraig at marcel.macaraig@sonoma-county.org. This email is the most updated Marcel Macaraig's email found in 2026.

Q: How to contact Marcel Macaraig?

To contact Marcel Macaraig send an email to marcel.macaraig@sonoma-county.org. (updated on August 27, 2024)

Information Analyst 2 at County of Sonoma | Vallejo, California, United States

About Marcel Macaraig

Marcel Macaraig serves as an Information Analyst 2 at the County of Sonoma, where he leverages his technical expertise and project management skills to enhance operational efficiency and user satisfaction. In this dynamic role, Marcel is responsible for troubleshooting and resolving tier 1 technical issues, including those related to printers, laptops, cellphones, and essential software applications like Office 365 and Adobe. His proficiency in utilizing various software tools, such as Cisco Jabber and Remote Desktop, allows him to provide effective support to users while maintaining a high standard of customer service.

Marcel's ability to manage multiple projects under strict deadlines is a testament to his strong organizational skills and commitment to excellence. On average, he resolves 50-65 support tickets per week, showcasing his capacity for handling high-volume workloads while ensuring that users receive timely assistance. His expertise in business analytics and virtual collaboration tools, including Zoom, further enhances his ability to facilitate cross-functional collaborations and streamline processes.

In addition to his technical support capabilities, Marcel is well-versed in Agile project management methodologies, which he applies to optimize workflows and improve team dynamics. His adeptness with Microsoft Office, particularly in creating pivot tables and Gantt charts, allows him to present data-driven insights that inform decision-making at the county level. As a highly motivated professional, Marcel is dedicated to continuous improvement and personal branding, positioning himself as a valuable asset to the County of Sonoma and the broader information technology community.

Marcel Macaraig Work