Marcel Brusik Email & Phone Number

Marcel Brusik

Manager After Sales BYD Europe (regional director) at BYD EUROPE | Rotterdam and The Hague

Marcel Brusik Socials
About Marcel Brusik

Marcel Brusik, as the Manager After Sales and Regional Director at BYD Europe, plays a pivotal role in shaping the company's aftersales strategy across a diverse and expansive geographical footprint. His current responsibilities encompass overseeing the aftersales operations for passenger vehicles in the Benelux, Nordics, Baltics, Southeast Europe, and Central East Europe, managing a network that spans 18 countries. Under his leadership, BYD Europe has experienced a rapid startup and subsequent scale-up of its aftersales services, ensuring seamless customer experiences and high levels of satisfaction in a highly competitive EV market.

Marcel’s expertise in process and efficiency improvement, combined with his deep understanding of E-mobility, enables him to optimize key performance indicators (KPIs) such as customer retention, service turnaround times, and parts availability. His strategic focus on CX (Customer Experience) and intercultural communication has been instrumental in building robust relationships with regional partners and stakeholders, fostering a customer-centric approach that aligns with BYD’s global vision. His background in international business and negotiation skills further supports his ability to manage complex, cross-functional teams within a matrixed organization, ensuring operational excellence and business growth.

With a proven track record in OEM and retail environments, Marcel leverages his skills in auto body repair, sales, and organizational management to streamline aftersales processes, enhance B2C engagement, and drive retail excellence. His leadership not only accelerates the expansion of BYD’s aftersales network but also reinforces the company's commitment to sustainable mobility solutions, positioning BYD as a trusted leader in the European EV ecosystem.

Marcel Brusik Work
1 experience icon

Manager After Sales BYD Europe (regional director) at BYD EUROPE in December 2022 to Present

2 experience icon

Regional Manager Aftersales Stellantis at Stellantis in January 2018 to November 2022

3 experience icon

Regional manager after sales and customer care at General Motors in August 2008 to January 2018

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Marcel Brusik Education

Rotterdam University of Applied Sciences, Bachelor's degree

MEAO Rotterdam the Netherlands

Marcel Brusik Skills

Presentation Skills

Key Performance Indicators

Electric Vehicles

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About Marcel Brusik's Current Company
Frequently Asked Questions about Marcel Brusik

What is Marcel Brusik email address?

Email Marcel Brusik at [email protected] and [email protected]. This email is the most updated Marcel Brusik's email found in 2026.

What is Marcel Brusik phone number?

Marcel Brusik phone number is 0031-611176677.

How to contact Marcel Brusik?

To contact Marcel Brusik send an email to [email protected] or [email protected]. If you want to call Marcel Brusik try calling on 0031-611176677. (updated on February 23, 2025)

What company does Marcel Brusik work for?

Marcel Brusik works for BYD EUROPE

What is Marcel Brusik's role at BYD EUROPE?

Marcel Brusik is Manager After Sales BYD Europe (regional director)

What industry does Marcel Brusik work in?

Marcel Brusik works in the Automotive industry.

Marcel Brusik Email Addresses

Email Marcel Brusik at [email protected] and [email protected]. This email is the most updated Marcel Brusik's email found in 2026.

Marcel Brusik Phone Numbers

Marcel Brusik phone number is 0031-611176677.
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