Marc Kluitman

Marc Kluitman currently serves as the Head of Service Market Business at Toyota Material Handling Europe, where he plays a pivotal role in shaping the strategic direction and operational excellence of the company’s service offerings across the continent. With a deep expertise in the material handling industry, Marc is dedicated to driving dynamic growth through innovative service solutions, exceptional customer experience, and robust market expansion. His leadership focuses on aligning strategic initiatives with customer-centric value propositions, ensuring that Toyota’s service and parts portfolio remains competitive and responsive to evolving industry demands.

In his role, Marc oversees key workstreams such as strategic planning, service and parts portfolio management, and pricing strategies, all aimed at maximizing profitability while maintaining high standards of service delivery. He actively supports global and European key accounts, fostering strong relationships and tailored solutions that enhance customer satisfaction and loyalty. His pragmatic approach, combined with his ability to connect across all organizational levels, enables him to mobilize teams effectively and embed a culture of continuous improvement and innovation.

Marc’s expertise in sales management, logistics, and change management underpins his success in leading complex projects that deliver measurable results. His enthusiasm and inventive mindset are instrumental in implementing new service models, leveraging digital tools, and optimizing operational processes. By inspiring teams and facilitating collaboration, Marc ensures Toyota Material Handling Europe remains at the forefront of the industry, delivering not only reliable material handling solutions but also a superior customer experience that drives sustainable growth and market leadership.