Marc Ebuna
Screens Program Manager at MBTA | United States
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Marc Ebuna is a dedicated advocate for public transit, leveraging his extensive experience to enhance mobility options within the Massachusetts Bay Transportation Authority (MBTA) as the Screens Program Manager. In this pivotal role within the Digital Ride program area of MBTA's Technology Innovation Department, he plays a crucial part in the strategic alignment and execution of digital signage projects. Marc's unique blend of Information Technology expertise and systems-level thinking enables him to effectively bridge the gap between project managers and in-house product teams, ensuring that each initiative is not only on track but also meets the highest standards of quality.
His commitment to improving customer experience is evident in his meticulous approach to documentation and root-cause analysis, which helps identify and resolve issues proactively. Marc's passion for public transport policy and effective communication shines through in his ability to engage stakeholders and promote the benefits of digital signage in enhancing rider information and overall satisfaction. By borrowing insights from cross-industry practices, he continually seeks innovative solutions that can be adapted to the transit sector, fostering a culture of continuous improvement.
In addition to his project management skills, Marc is adept in social media communications, utilizing platforms like Twitter and Sprout Social to amplify MBTA's messaging and engage with the community. His proficiency in tools like Microsoft Office and PowerPoint further supports his ability to present complex information clearly and persuasively. As a lifelong transit rider, Marc's personal commitment to affordable and effective mobility options drives his work, making him a valuable asset to the MBTA and the broader transit industry.
Screens Program Manager at MBTA in September 2023 to Present
Communications Chair at Young Professionals in Transportation - Boston in November 2019 to December 2023
Principal Planner at Rhode Island Public Transit Authority in January 2023 to September 2023
Transportation Planner at Rhode Island Public Transit Authority in September 2020 to January 2023
Social Media Lead at Keolis Commuter Services in November 2019 to September 2020
Passenger Information Center Specialsit at Keolis Commuter Services in November 2018 to November 2019
Brand Ambassador at Motivate International Inc. in June 2018 to April 2019
Cashier, Kitchen, and Marketing Staff at Ogawa Coffee USA in February 2017 to April 2019
Co-Founder and President at TransitMatters in March 2015 to November 2018
IT System Administrator at PAN Communications in November 2014 to July 2016
Solution Centre Technician at Re:Sources, A Publicis Groupe Company in November 2011 to November 2014
Product Advisor at Microsoft in October 2012 to April 2013
IT Support Personnel at Weston Public Schools (MA) in October 2009 to June 2011
Public Relations Director for the Student Senate at Rensselaer Polytechnic Institute in May 2008 to May 2009
HelpDesk Consultant at Rensselaer Polytechnic Institute in August 2007 to October 2008
Teaching Assistant for Typography I at Rensselaer Polytechnic Institute in January 2008 to May 2008
Student Aide to Library Sysadmin at Nassau Community College in May 2006 to August 2006
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Rensselaer Polytechnic Institute, Bachelor of Science (BS) [PSYC thesis pending], August 2026
Holy Trinity Diocesan High School, High School, August 2026
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Urban Planning
Information Design
Public Engagement
Public Transport Policy
Public Transport
Public Policy
Knowledge Management
Nonprofit Management
Graphic Design
Photography
User Experience
Typography
Troubleshooting
Social Media
Social Media Measurement
Corporate Branding
Customer Engagement
Community Outreach
Social Media Marketing
Event Planning
Digital Marketing
Social Media Communications
Customer Experience
Transportation Planning
Transit
Adobe Creative Suite
Microsoft Office
PowerPoint
Adobe Illustrator
InDesign
Photoshop
MailChimp
Twitter
HTML
WordPress
Public Speaking
People Management
Team Building
Customer Support
Social Media Blogging
Social Media Outreach
Wayfinding
Transport Governance
Commuter Rail
Corporate Social Media
Social Media Content Creation
Public Transport Planning
Regional Planning
Sprout Social
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Discover more about MBTAWhat is Marc Ebuna email address?
Email Marc Ebuna at [email protected] and [email protected]. This email is the most updated Marc Ebuna's email found in 2026.
How to contact Marc Ebuna?
To contact Marc Ebuna send an email to [email protected] or [email protected]. (updated on August 25, 2024)
What company does Marc Ebuna work for?
Marc Ebuna works for MBTA
What is Marc Ebuna's role at MBTA?
Marc Ebuna is Screens Program Manager
What is Marc Ebuna's Phone Number?
Marc Ebuna's phone (***) ***-*415
What industry does Marc Ebuna work in?
Marc Ebuna works in the Transportation/Trucking/Railroad industry.
Marc Ebuna Email Addresses
Marc Ebuna Phone Numbers
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