Marc Binda
IT Support Analyst at SMS Equipment Inc. | Valleyfield, Quebec, Canada
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Marc Binda is a seasoned IT Support Analyst at SMS Equipment Inc., bringing over 20 years of extensive experience in the IT support field. His detail-oriented approach has made him an invaluable asset to the Tier 2 support team, where he adeptly manages a diverse range of technical challenges across multiple regions. Based at the Laval Regional Office, Marc provides desk-side support to local employees while also offering phone and remote assistance to over 35 branches, ensuring seamless operations and minimal downtime.
Marc's expertise encompasses a wide array of technologies, including Windows 10, MS Office, and various mobile platforms such as Android and iOS. He is proficient in the installation and configuration of desktop and laptop computers, printers, and other peripherals, demonstrating a hands-on approach to resolving hardware and software issues. His role also involves managing network access accounts through Active Directory, which is critical for maintaining security and efficiency within the organization.
In addition to his technical skills, Marc excels in troubleshooting complex problems and providing exceptional customer service. His bilingual proficiency in French and English enhances his ability to communicate effectively with a diverse workforce, fostering collaboration and understanding. Marc is not only committed to resolving immediate issues but also to documenting software processes and contributing to IT service management initiatives that improve overall service delivery. His dedication to team building and leadership further underscores his commitment to enhancing the IT support landscape at SMS Equipment Inc., making him a key player in driving the company’s technological success.
IT Support Analyst at SMS Equipment Inc. in August 2005 to Present
IT Support Specialist at Quebec Railway Corporation, Inc. in January 2001 to January 2005
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Technical Support
Troubleshooting
Active Directory
Windows 7
Windows Server
Team Leadership
Software Documentation
Computer Hardware
Team Building
Windows XP
Purchasing
IT Service Management
ITIL
Windows 10
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Discover more about SMS Equipment Inc.What is Marc Binda email address?
Email Marc Binda at [email protected]. This email is the most updated Marc Binda's email found in 2026.
What is Marc Binda phone number?
Marc Binda phone number is 8177271843.
How to contact Marc Binda?
To contact Marc Binda send an email to [email protected]. If you want to call Marc Binda try calling on 8177271843. (updated on September 28, 2024)
What company does Marc Binda work for?
Marc Binda works for SMS Equipment Inc.
What is Marc Binda's role at SMS Equipment Inc.?
Marc Binda is IT Support Analyst
What industry does Marc Binda work in?
Marc Binda works in the Information Technology & Services industry.
Marc Binda Email Addresses
Marc Binda Phone Numbers
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