Marah Doan
Channel Manager, Sales Operations at Capital Group | Indianapolis, Indiana, United States
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Marah Doan currently serves as the Channel Manager in Sales Operations at Capital Group, where she plays a pivotal role in shaping and executing the firm’s ETF sales and marketing strategies. In her capacity, Marah oversees the development of innovative channel initiatives aimed at strengthening relationships with wire house firms and other key distribution partners within the Wealth Management Client Group at American Funds. Her expertise in process management and operational support ensures that strategic initiatives are seamlessly implemented, driving efficiency and enhancing client satisfaction across the sales channels.
A key aspect of Marah’s role involves leading cross-functional coordination efforts to align sales, marketing, and client service teams, fostering a collaborative environment that promotes best practices and continuous process improvement. Her proficiency in CRM systems and program management tools enables her to track performance metrics, optimize client engagement strategies, and identify new opportunities for growth within the competitive ETF landscape. Marah’s leadership in these areas has contributed to the successful rollout of targeted campaigns and the refinement of sales workflows, ultimately supporting Capital Group’s goal of delivering superior value to clients.
With a strong foundation in team leadership and strategic planning, Marah is adept at leveraging her skills in customer satisfaction, cold calling, and process improvement to enhance operational efficiency and drive revenue growth. Her deep industry knowledge and commitment to excellence make her an invaluable asset in navigating the complexities of the wealth management distribution channels, ensuring that Capital Group remains at the forefront of ETF innovation and client service excellence.
Channel Manager, Sales Operations at Capital Group in September 2020 to Present
Distribution Operations Manager at Capital Group in February 2024 to Present
Senior Sales Operations Specialist at Capital Group in October 2019 to September 2021
Sales Initiative Specialist at Capital Group in March 2017 to October 2019
Business Development Coordinator at Capital Group in September 2013 to March 2017
Marketing Advisor Representative at Capital Group in January 2011 to September 2013
Data Team at Therma Tru in December 2008 to July 2009
Customer Service Department, Account Specialist at Therma Tru in December 2005 to December 2008
Customer Service Department, Inside Sales at THERMA TRU DOORS 2005-2009 in February 2007 to October 2007
Field Representative at INDIANA TECHNICAL INSTITUTE in August 2005 to December 2005
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Miami University, BACHELOR OF ARTS
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Business Analysis
Team Leadership
Process Management
Operational Support
Microsoft Office
Program Management
CRM
Purchasing
Strategy
Analysis
Customer Retention
Customer Satisfaction
Customer Service
ERP
Marketing
Cold Calling
Business Development
Account Management
Leadership
Pricing
Process Improvement
Sales Management
Strategic Planning
Team Building
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Discover more about Capital GroupWhat is Marah Doan email address?
Email Marah Doan at [email protected]. This email is the most updated Marah Doan's email found in 2026.
What is Marah Doan phone number?
Marah Doan phone number is 2603484455.
How to contact Marah Doan?
To contact Marah Doan send an email to [email protected]. If you want to call Marah Doan try calling on 2603484455. (updated on May 04, 2025)
What company does Marah Doan work for?
Marah Doan works for Capital Group
What is Marah Doan's role at Capital Group?
Marah Doan is Channel Manager, Sales Operations
What industry does Marah Doan work in?
Marah Doan works in the Investment Management industry.
Marah Doan Email Addresses
Marah Doan Phone Numbers
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