Manuela Walden
Account Manager at Midland Credit Management, an Encore Capital Group Company | Mesa, Arizona, United States
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Manuela Walden is a seasoned Account Manager at Midland Credit Management, an Encore Capital Group Company, where she has been instrumental in driving the success of the Consumer Credit Counseling Department since 2018. In her current role, Manuela oversees a substantial queue of accounts, ensuring that each client receives tailored support and guidance throughout their financial journey. Her expertise in account management is complemented by her exceptional interpersonal skills, allowing her to build and maintain strong relationships with clients and stakeholders alike.
One of Manuela's key projects involves managing all proposals sent from the Consumer Credit Counseling Services (CCCS) Companies. This includes handling intricate communications through Peregrin, where she meticulously processes emails, manual proposals, and Powers of Attorney (POAs). Her attention to detail and ability to navigate complex data sets have proven invaluable in streamlining operations and enhancing client satisfaction. By leveraging her strong organizational skills and strategic mindset, Manuela effectively prioritizes tasks in a deadline-driven environment, ensuring that her team meets and exceeds performance metrics.
In addition to her core responsibilities, Manuela is committed to fostering a culture of continuous improvement within her department. She actively participates in employee training initiatives, sharing her insights on business processes and strategies that drive efficiency and effectiveness. Her dedication to client services, combined with her analytical acumen, positions her as a key player in Midland Credit Management's mission to provide exceptional financial solutions. As she continues to expand her expertise, Manuela remains focused on delivering outstanding results that empower clients to achieve their financial goals.
Account Manager at Midland Credit Management, an Encore Capital Group Company in October 2001 to Present
ETT at ACN in January 2009 to January 2009
Self Employed Broker at Self Employed Broker in October 2000 to October 2001
Nanny at Randy Johnson in February 2000 to June 2001
EXCHANGE PROGRAM at THE USA in April 1999 to September 1999
Senior Travel Agent at Wagonlit Travel in April 1994 to March 1999
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Universität Wien, English, October 1994 to October 1995
School Leaving Examination
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Operations Management
Training
Customer Service
Call Centers
Organization Skills
Interpersonal Skills
Business Development
Customer Service Management
Team Building
Phone Etiquette
Communication
Relationship Building
Team Leadership
Leadership
Management
Project Management
Account Management
Teamwork
Public Speaking
Analytical Skills
Sales Management
Customer Satisfaction
Client Services
Customer Support
Data Analysis
Business Strategy
Professional Services
Business Relationship Management
Customer-focused Service
Office Administration
Quality Assurance
Process Improvement
Project Planning
Business Process
Task Management
Time Management
Employee Training
Employee Engagement
Data Entry
Strategy
Business Planning
Team Management
Key Account Development
Customer Retention
Account Planning
Metrics
Critical Thinking
Microsoft Word
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Discover more about Midland Credit Management, an Encore Capital Group CompanyWhat is Manuela Walden email address?
Email Manuela Walden at [email protected] and [email protected]. This email is the most updated Manuela Walden's email found in 2026.
How to contact Manuela Walden?
To contact Manuela Walden send an email to [email protected] or [email protected]. (updated on September 01, 2024)
What company does Manuela Walden work for?
Manuela Walden works for Midland Credit Management, an Encore Capital Group Company
What is Manuela Walden's role at Midland Credit Management, an Encore Capital Group Company?
Manuela Walden is Account Manager
What is Manuela Walden's Phone Number?
Manuela Walden's phone (602) ***-*375
What industry does Manuela Walden work in?
Manuela Walden works in the Financial Services industry.
Manuela Walden Email Addresses
Manuela Walden Phone Numbers
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