Manuel B
Customer Success Manager at LogicManager | Greater Chicago Area
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As a Customer Success Manager at LogicManager, Manny B. plays a pivotal role in enhancing client relationships and driving value through the company’s innovative Enterprise Risk Management (ERM) solutions. With over six years of experience managing a diverse portfolio of clients across the United States, Canada, the United Kingdom, and the European Union, Manny leverages his expertise in customer experience and service to ensure that clients maximize their investment in LogicManager’s software. His commitment to delivering top-tier support is evident in his meticulous approach to creating detailed analytic reports that provide actionable insights, as well as establishing regular status calls that foster open communication and alignment with client goals.
Manny is currently spearheading key projects that focus on client onboarding and product adoption, ensuring that new customers are seamlessly integrated into the LogicManager ecosystem. His strong negotiation skills and ability to articulate complex concepts in clear, compelling presentations have proven invaluable in driving renewals and upselling additional features that enhance the customer experience. Furthermore, his proficiency in Spanish allows him to connect with a broader range of clients, breaking down language barriers and ensuring that all customers receive the support they need.
In a dynamic remote work environment recognized as a Great Place to Work®, Manny thrives on collaboration and problem-solving, always seeking innovative ways to enhance customer satisfaction. His dedication to ESG practices aligns with LogicManager’s mission, making him not just a manager but a trusted partner in his clients’ success journeys. With a focus on continuous improvement and a passion for client advocacy, Manny is committed to helping organizations navigate their risk management challenges effectively.
Customer Success Manager at LogicManager in November 2024 to Present
Client Success Manager (SaaS) at PerformLine in April 2022 to March 2024
Onboarding Specialist at Xplor Technologies in January 2021 to April 2022
Founding Technical Liaison, Machinio Systems at Machinio in September 2018 to July 2020
Operations Associate at Machinio in June 2018 to September 2018
Registration Team Member at Shorashim in August 2017 to October 2017
Operations Intern (Full time) at HouseME in November 2016 to August 2017
Accelerator Intern (Full Time) at Allan Gray Orbis Foundation in October 2016 to December 2016
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Loyola University Chicago, Bachelor of Business Administration (B.B.A.)
Plymouth State University
Augment Business School, August 2026
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ChatGPT
Pendo.io
HubSpot
Dealhub
Communication Training
Product Service
Oral Communication
Processes Development
Key Performance Indicators
Workflow Optimization
Relationship Building
System Configuration
Coaching
Written Communication
Timelines
Computer Software Training
Negotiation
Software Implementation
Expansion Strategies
Strategic Accounts
CSM
Manage Complex Projects
Business Reviews
Client Services
CRM Software
Renewals
Presentations
Customer Advocacy
Account Management
Relationship Development
Customer Experience Management
Small and Medium-Sized Enterprises (SME)
SMB
Continuous Process Improvement
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Property Management
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Django
Salesforce
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Google Workplace
Notion Productivity Software
Microsoft Teams
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Training
French
Spanish
GrapesJS
Virtual Teams
Customer Onboarding
Microsoft PowerPoint
iMovie
Notion
Intercom
Jira
Confluence
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Discover more about LogicManagerWhat is Manuel B email address?
Email Manuel B at [email protected] and [email protected]. This email is the most updated Manuel B's email found in 2026.
How to contact Manuel B?
To contact Manuel B send an email to [email protected] or [email protected]. (updated on January 06, 2025)
What company does Manuel B work for?
Manuel B works for LogicManager
What is Manuel B's role at LogicManager?
Manuel B is Customer Success Manager
What is Manuel B's Phone Number?
Manuel B's phone (**) *** *** 444
What industry does Manuel B work in?
Manuel B works in the Computer Software industry.
Manuel B Email Addresses
Manuel B Phone Numbers
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