Malena Thomas
Customer Service Specialist at Sharebite | Austin, Texas Metropolitan Area
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Customer Service Specialist at Sharebite in April 2025 to Present
Order managment Analyst/ Accounts Receivable at United States Gold Bureau in September 2023 to April 2025
Quality Assurance Analyst at Wipro in August 2022 to August 2023
Customer Service Supervisor at FloSports in December 2019 to August 2022
Cusotmer Service at FloSports in August 2019 to December 2019
Operations Specialist at Grubhub in November 2016 to August 2019
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Vista Ridge High School, Business Administration and Management, August 2026
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Payment Card Processing
Merchant Card Processing
Merchant Accounts
Point of Sale (POS) Systems
Onboarding
Payments
Skilled Multi-tasker
Cross-functional Coordination
Pivot Tables
Accounts Payable (AP)
Purchase Orders
Accounts Payable & Receivable
Google Sheets
Call Center Administration
Invoicing
Billing Systems
Adjustments
Client Billing
Refunds
Financial Management
Customer Communication
ACH Payments
Time Management
Standard Operating Procedure (SOP)
Knowledge Management
Productivity Improvement
Customer Interaction
Microsoft Applications
Microsoft Outlook
Initiative
Solution-oriented
Support Documentation
Customer Satisfaction
Active Listening
Analytical Skills
Attention to Detail
Data Entry
Etiquette
Working Experience
Slack
Organization Skills
Microsoft Excel
Customer Engagement
Salesforce Service Cloud
Performance Metrics
Customer Satisfaction (CSAT)
Service-Level Agreements (SLA)
Key Performance Indicators
Multiple Projects Simultaneously
Product Knowledge
Customer Contact
IT Escalation
Service Delivery
Problem Solving
High Level Of Accuracy
Customer Escalation Management
Case Management
Salesforce.com
Typing
Contact Centers
Leadership
Contact Center Operations
Quality Control
Customer Service Training
Call Center Development
Customer Relationship Management (CRM)
Customer Support
Account Management
Microsoft Office
Online Support
Chat
LiveChat ChatBot
Team Leadership
Cross-functional Team Leadership
Leadership Development
Training
Employee Training
Phone Etiquette
Professional Phone Skills
Technical Support
Auditing
Quality Auditing
Quality Assurance
Quality Management
Quality System
Accounts Receivable (AR)
Account Reconciliation
Accounting
Order Processing
Order Management
Customer Service Representatives
Customer Service
Customer Service Operations
Customer Experience
Communication
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Discover more about SharebiteWhat is Malena Thomas email address?
Email Malena Thomas at [email protected], [email protected] and [email protected]. This email is the most updated Malena Thomas's email found in 2026.
What is Malena Thomas phone number?
Malena Thomas phone number is 5129068930.
How to contact Malena Thomas?
To contact Malena Thomas send an email to [email protected], [email protected] or [email protected]. If you want to call Malena Thomas try calling on 5129068930. (updated on June 01, 2025)
What company does Malena Thomas work for?
Malena Thomas works for Sharebite
What is Malena Thomas's role at Sharebite?
Malena Thomas is Customer Service Specialist
What industry does Malena Thomas work in?
Malena Thomas works in the Consumer Services industry.
Malena Thomas Email Addresses
Malena Thomas Phone Numbers
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