Majed Islam
Customer Relationship Officer at Synergy BPO | Dhaka, Dhaka, Bangladesh
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Majed Islam currently serves as a Customer Relationship Officer at Synergy BPO, where he leverages his extensive background in customer service to enhance client interactions and drive business growth. With a career that began in event management and evolved through various customer-facing roles, Majed has cultivated a unique skill set that combines exceptional interpersonal communication with critical thinking. His experience in fine dining as a Front Service professional has equipped him with the ability to manage high-pressure situations while maintaining a focus on delivering outstanding customer experiences.
At Synergy BPO, Majed plays a pivotal role in the company’s outreach efforts, connecting with business owners across the USA and Canada to present tailored funding solutions. His responsibilities include not only making persuasive calls but also educating clients about the distinct advantages of Synergy’s offerings compared to traditional loans. By utilizing his expertise in Business Process Outsourcing (BPO) and customer support, Majed effectively addresses client concerns and builds lasting relationships that foster trust and loyalty.
Key projects Majed has been involved in include the development of training modules for new team members, focusing on best practices in customer engagement and sales techniques. His proficiency in tools such as Microsoft Office and Google Workspace enhances his ability to analyze data and streamline processes, ensuring that the team operates efficiently. Majed's commitment to continuous improvement and his passion for delivering exceptional service make him a valuable asset to Synergy BPO, as he strives to elevate the customer experience and contribute to the company's success in the competitive BPO landscape.
Customer Relationship Officer at Synergy BPO in September 2023 to Present
Telesales Executive at Soft IT Care in January 2023 to September 2023
Customer Service Executive at Genex Infosys Limited in August 2021 to July 2022
Front Service Man at Mat'z Bistro Resturent in January 2021 to May 2021
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Shanto- Mariam University of Creative Technology, Honours, September 2026
Shaheed Ramiz Uddin Cantonment College, Higher Secondary School Certificate, September 2026
Noakhali Zilla School, Secondary School Certificate, September 2026
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Business Process Outsourcing (BPO)
Customer Satisfaction
Attention to Detail
Client Service Specialist
Sales Management
English as a Second Language (ESL)
Problem Solving
Teamwork
Social Media
Written Communication
Critical Thinking
Spreadsheets
Microsoft Suites
Interpersonal Communication
Microsoft Office
Google Workspace
Communication
Analytical Skills
Presentation Skills
Customer Support
Team Management
Customer Service Trainer
Sales Operations
Data Analysis
Customer Relationship Management (CRM)
Customer Service
Cascading Style Sheets (CSS)
HTML5
Microsoft Word
Microsoft Excel
Event Management
Customer Experience
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Discover more about Synergy BPOWhat is Majed Islam email address?
Email Majed Islam at [email protected]. This email is the most updated Majed Islam's email found in 2026.
How to contact Majed Islam?
To contact Majed Islam send an email to [email protected]. (updated on August 20, 2024)
What company does Majed Islam work for?
Majed Islam works for Synergy BPO
What is Majed Islam's role at Synergy BPO?
Majed Islam is Customer Relationship Officer
What is Majed Islam's Phone Number?
Majed Islam's phone (**) *** *** 423
What industry does Majed Islam work in?
Majed Islam works in the Information Technology & Services industry.
Majed Islam Email Addresses
Majed Islam Phone Numbers
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