Mairi Shears

Q: What is Mairi Shears email address?

Email Mairi Shears at mshears@oakville.ca. This email is the most updated Mairi Shears's email found in 2026.

Q: How to contact Mairi Shears?

To contact Mairi Shears send an email to mshears@oakville.ca. (updated on September 28, 2024)

Project Manager at Town of Oakville | Burlington, Ontario, Canada

About Mairi Shears

Mairi Shears is a dedicated Project Manager at the Town of Oakville, where she leverages her extensive experience in the financial services sector and municipal government to drive innovative solutions and enhance service delivery. With a strong focus on client service and operational excellence, Mairi has successfully led high-impact projects that align with the town's strategic objectives. One of her hallmark achievements includes the implementation of a comprehensive Customer Relationship Management (CRM) system, which served as a foundational element for the newly-established ServiceOakville service model. This initiative not only streamlined operations but also significantly improved the town's responsiveness to citizen inquiries and service requests.

Currently, Mairi is spearheading the transition from the initial CRM to Salesforce, a project that includes a sophisticated two-way integration with the town's financial and asset management systems. This integration is pivotal in enhancing data accessibility and operational efficiency, ultimately leading to better resource allocation and improved service outcomes for the community. Mairi's expertise in change management and Lean process improvement has been instrumental in navigating the complexities of this transition, ensuring that all stakeholders are engaged and that the project adheres to best practices in project delivery.

Her leadership skills, combined with a results-oriented approach, have earned her recognition within the organization as a catalyst for positive change. Mairi’s ability to integrate technology with human resources and operational processes exemplifies her commitment to fostering a culture of continuous improvement within the Town of Oakville. As she continues to champion innovative solutions, Mairi remains focused on enhancing the overall effectiveness of municipal services, ultimately benefiting the residents she serves.

Mairi Shears Work