Maija Smith
Billing Specialist at Spectrum | Colorado Springs, Colorado, United States
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Maija Smith is a dedicated Billing Specialist at Spectrum, where she leverages her extensive experience in technical support and customer service to enhance the overall customer experience in the telecommunications industry. With a strong background in retail, sales, and management, Maija has honed her skills to effectively navigate the complexities of billing processes and technical troubleshooting for residential cable, internet, and VoIP services.
In her current role, Maija is responsible for providing comprehensive technical and billing support, ensuring that customer accounts are meticulously notated after each interaction. Her ability to respond with empathy and accuracy to customer concerns has not only helped in resolving issues efficiently but has also contributed to maintaining high levels of customer satisfaction. Maija’s expertise in Microsoft Excel and Microsoft Office enables her to analyze billing data and streamline invoicing processes, enhancing operational efficiency within her team.
Key projects that Maija has been involved in include initiatives aimed at improving the accuracy of billing statements and reducing customer wait times during technical support calls. Her leadership skills shine through as she assists her colleagues, fostering a collaborative environment that encourages knowledge sharing and continuous improvement. As a helpful pupil, Maija also takes the time to mentor fellow CompTIA 1001 and 1002 classmates, demonstrating her commitment to professional development and the growth of others in the field. With her blend of technical acumen and customer-centric approach, Maija Smith continues to make a significant impact at Spectrum, driving success in both customer satisfaction and operational excellence.
Billing Specialist at Spectrum in July 2018 to Present
Citations Team Leader at Avis Budget Group in November 2016 to January 2018
Citations Processor for Avis Budget/ZipCar at Atlas Consulting Group, LLC. in September 2015 to November 2016
Customer Service at QVC in September 2014 to September 2015
Billing operations analyst/ At&t at Primussoft in September 2013 to December 2013
Call Center Customer Care Representative at AT&T MOBILITY in September 2009 to November 2011
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LeaderQuest Colorado Springs, Certification, October 2026
EL PASO COMMUNITY COLLEGE, October 2026
Pikes Peak State College, Certification, October 2026
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Billing Process
Customer Service Representatives
Call Centers
Microsoft Excel
Retail
Technical Support
Sales
Invoicing
Microsoft Office
Customer Service
Leadership
Management
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Discover more about SpectrumWhat is Maija Smith email address?
Email Maija Smith at [email protected], [email protected], [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Maija Smith's email found in 2026.
What is Maija Smith phone number?
Maija Smith phone number is 7195766511 and 7192443639.
How to contact Maija Smith?
To contact Maija Smith send an email to [email protected], [email protected], [email protected], [email protected], [email protected] or [email protected]. If you want to call Maija Smith try calling on 7195766511 and 7192443639. (updated on September 24, 2024)
What company does Maija Smith work for?
Maija Smith works for Spectrum
What is Maija Smith's role at Spectrum?
Maija Smith is Billing Specialist
What industry does Maija Smith work in?
Maija Smith works in the Telecommunications industry.
Maija Smith Email Addresses
Maija Smith Phone Numbers
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