Mai Dharma

Q: What is Mai Dharma email address?

Email Mai Dharma at mai_dharma@yahoo.com and mai_dharma@national.com.au. This email is the most updated Mai Dharma's email found in 2026.

Q: How to contact Mai Dharma?

To contact Mai Dharma send an email to mai_dharma@yahoo.com or mai_dharma@national.com.au. (updated on March 16, 2025)

Consultant NBC Designer (Pega) at NAB | Greater Sydney Area

About Mai Dharma

Mai Dharma is a seasoned Consultant NBC Designer at NAB, specializing in Pega Customer Decision Hub (Customer Brain) to craft innovative multi-channel Next Best Conversation (NBC) strategies. In her current role, Mai leverages her deep expertise in data analytics, marketing strategy, and campaign development to help NAB deliver personalized, data-driven customer experiences that foster engagement and loyalty. Her primary focus is on translating complex business ideas into actionable contact strategies, designing tailored offers, propositions, and treatments that resonate with diverse customer segments across banking channels.

With a strong passion for data and analytics, Mai collaborates closely with business stakeholders to develop and articulate strategic initiatives aimed at addressing customer and business challenges. She utilizes her proficiency in SAS, SQL, Tableau, and data visualization tools to analyze customer data, identify insights, and optimize campaign performance. Her experience with Jira and stakeholder management ensures seamless project execution and alignment with organizational goals.

Mai’s expertise extends to campaign management and automation, where she designs and implements always-on, personalized marketing campaigns that enhance customer engagement through the Pega platform. Her ability to translate business concepts into scalable, multi-channel contact strategies enables NAB to deliver timely, relevant interactions that drive growth. By continuously refining her approach based on data insights and industry best practices, Mai Dharma plays a pivotal role in advancing NAB’s marketing automation capabilities and strengthening its competitive edge in the banking sector.

Mai Dharma Work