Maesiena Couch
Program Coordinator at Harvard Business School | Greater Boston
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Maesiena Couch currently excels as a Guest Services Coordinator at Harvard Business School, where she plays a pivotal role in the Executive Education program. Since transitioning from a part-time position in March 2022 to a full-time capacity by May 2022, Maesiena has become an integral part of a dynamic team dedicated to delivering exceptional learning experiences for an international cohort of executives. Her responsibilities encompass a wide array of program logistics, ensuring seamless operations for both on-campus and online sessions. This includes coordinating meals, housing, events, and facilitating Zoom sessions, all while maintaining a high standard of customer service.
In her role, Maesiena collaborates closely with various Executive Education teams, including Program Directors, Enrollment, Finance, Client Services, IT, and AV, to ensure that every aspect of the program runs smoothly. Her ability to build effective relationships with faculty and participants is a testament to her strong emotional intelligence and communication skills. By acting as the primary contact throughout the program lifecycle—pre, during, and post—she ensures that all stakeholders are informed and supported, enhancing the overall experience.
Maesiena's expertise extends to data analysis and human resources, equipping her with the tools to assess program effectiveness and participant satisfaction. Proficient in Microsoft Office and HubSpot, she leverages technology to streamline processes and improve operational efficiency. As she continues to thrive in her role, Maesiena Couch is not only enhancing the Executive Education experience but also contributing to the broader mission of Harvard Business School to develop leaders who make a difference in the world.
Program Coordinator at Harvard Business School in May 2024 to Present
Guest Services Coordinator at Harvard Business School in March 2022 to July 2024
Operations Coordinator/Sales Account Manager- Contract at CIC Health in August 2021 to January 2022
Housing Specialist/Case Manager- Contract at Nan McKay and Associates (NMA) in May 2021 to August 2021
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Harvard Business School, Graduate Certificate, October 2026
University of Massachusetts Boston Honors College, Bachelor's degree, October 2026
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Project Planning
Microsoft PowerPoint
SharePoint
JotForm Online Form Builder
Team Leadership
Environmental Awareness
Data Management
Communication
Project Management
Microsoft Office
Microsoft Excel
Microsoft Word
Customer Service Management
Customer Service
Event Planning
Sales
Hospitality
Data Analysis
Human Resources (HR)
Payroll Administration
HubSpot
Salesforce.com
Public Speaking
Presentation Skills
Customer Experience
Change Readiness
Emotional Intelligence
Challenging Environment
Microsoft OneDrive
Adobe Acrobat
PDF Management
Microsoft 365
Self-confidence
Interpersonal Communication
Forms
Time Management
Work-Life Balance
Building Effective Relationships
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Discover more about Harvard Business SchoolWhat is Maesiena Couch email address?
Email Maesiena Couch at [email protected]. This email is the most updated Maesiena Couch's email found in 2026.
How to contact Maesiena Couch?
To contact Maesiena Couch send an email to [email protected]. (updated on September 04, 2024)
What company does Maesiena Couch work for?
Maesiena Couch works for Harvard Business School
What is Maesiena Couch's role at Harvard Business School?
Maesiena Couch is Program Coordinator
What is Maesiena Couch's Phone Number?
Maesiena Couch's phone (**) *** *** 240
What industry does Maesiena Couch work in?
Maesiena Couch works in the Events Services industry.
Maesiena Couch Email Addresses
Maesiena Couch Phone Numbers
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