Madhan Devarajan
Service Delivery Manager at Basking Automation | Chennai, Tamil Nadu, India
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Madhan Devarajan is a seasoned IT Leader currently serving as the Service Delivery Manager at Basking Automation, where he leverages his extensive expertise in stakeholder management and customer success to drive impactful outcomes for global clients. With a strong focus on delivering IT systems integration and automation projects, Madhan has successfully led high-visibility programs that require meticulous coordination of multiple interdependent technical initiatives. His proactive approach to problem identification and resolution has been instrumental in enhancing service delivery processes and improving overall customer experience throughout the engagement journey.
In his current role, Madhan partners closely with customers to deliver compelling business value propositions through advanced analytics and SaaS-based solutions. He is dedicated to refining IT support mechanisms and ensuring that service delivery aligns seamlessly with client expectations. His adeptness in project management and transition management, coupled with his Prince2 Practitioner certification, empowers him to govern projects effectively while maintaining strong key client relationships.
Madhan's commitment to business continuity planning and process automation not only streamlines operations but also fosters a culture of continuous improvement within his team. His excellent communication skills facilitate meaningful stakeholder engagement, allowing him to cultivate trust and collaboration across diverse teams. As he navigates the complexities of the IT landscape, Madhan remains focused on driving innovation and delivering exceptional results that resonate with both clients and the broader industry.
Service Delivery Manager at Basking Automation in September 2022 to Present
Senior Project Manager - Global Tooling and Transition at Atos in October 2019 to August 2022
Associate Delivery Manager at UST Global in April 2019 to October 2019
Transition Manager at UST Global in March 2016 to March 2019
Project Manager at UST Global in April 2015 to May 2016
Lead consultant - Transition at Sony India Software Centre in October 2013 to March 2015
Associate Project Lead at Tata Consultancy Services in May 2010 to October 2013
Team Lead at HCL Technologies in June 2004 to May 2010
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University of Madras, Bachelor of Engineering - BE, August 2026
D.A.V Gopalapuram, Chennai, August 1987 to August 1999
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Customer Success
Client Services
People Management
Business Development
Business Expansion
Process Automation
Product Strategy
Leadership
Project Management
Transition Management
IT Service Delivery
Maturity Assessments
ITIL Process Implementation
Prince Practitioner
ITIL Certified
Project Planning
Stakeholder Engagement
Key Client Relationships
IT Audit
Six Sigma
Business Continuity Planning
Project Governance
Executive Reporting
Process Transitioning
Transition Planning
Cloud Infrastructure
Program Management
IT Management
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Discover more about Basking AutomationWhat is Madhan Devarajan email address?
Email Madhan Devarajan at [email protected] and [email protected]. This email is the most updated Madhan Devarajan's email found in 2026.
How to contact Madhan Devarajan?
To contact Madhan Devarajan send an email to [email protected] or [email protected]. (updated on November 10, 2024)
What company does Madhan Devarajan work for?
Madhan Devarajan works for Basking Automation
What is Madhan Devarajan's role at Basking Automation?
Madhan Devarajan is Service Delivery Manager
What is Madhan Devarajan's Phone Number?
Madhan Devarajan's phone (**) *** *** 349
What industry does Madhan Devarajan work in?
Madhan Devarajan works in the Information Technology & Services industry.
Madhan Devarajan Email Addresses
Madhan Devarajan Phone Numbers
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