Madeleen Remic
Learning and Development Manager at Princess Cruises | City of Cape Town, Western Cape, South Africa
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Madeleen Remic currently serves as the Learning and Development Manager at Princess Cruises, where she leverages her decade-long expertise in training and development to enhance team performance and engagement across a diverse workforce. In her role, Madeleen is pivotal in fostering a culture of continuous learning and improvement, ensuring that employees are equipped with the necessary skills to excel in the dynamic hospitality environment. Her strategic approach involves consistent communication with business partners to conduct comprehensive needs analyses, allowing her to align training initiatives with organizational goals effectively.
One of her key projects includes the implementation of the 4MAT methodology and the Kirkpatrick impact assessment model to evaluate training effectiveness. This systematic approach has not only streamlined the needs assessment process but has also led to significant improvements in course delivery, resulting in the highest scores fleet-wide for training programs. Madeleen’s ability to synthesize data and identify actionable solutions demonstrates her proficiency in HR analytics and her commitment to fostering a collaborative learning environment.
Her expertise extends to various facets of the hospitality industry, including food and beverage management, event planning, and hotel booking, which enriches her training programs with real-world relevance. By employing a coaching-oriented leadership style, Madeleen cultivates productive relationships across cultures, driving engagement and motivation among team members. Her dedication to professional development and her strategic mindset position her as a key asset to Princess Cruises, ensuring that the organization remains at the forefront of employee training and development in the competitive cruise industry.
Learning and Development Manager at Princess Cruises in December 2016 to Present
Learning and Development Manager at Princess Cruises in October 2021 to Present
Campus Manager at CampusKey Student Living in June 2020 to May 2021
Resident Manager at Newmark in May 2019 to April 2020
Sales Consultant at Uwe Koetter Jewellers in November 2018 to April 2019
Learning and Development Manager at Princess Cruises in March 2018 to August 2018
Performance Consultant at TSA Solutions in August 2017 to January 2018
Corporate Trainer at Crown & Champa Resorts in January 2016 to November 2016
Training and Quality Assurance Manager at One&Only Resorts in January 2013 to December 2015
Front of House Manager at One&Only Resorts in July 2012 to December 2012
Front Office Manager - Victoria & Alfred Hotel at Newmark Hotels, Reserves & Lodges in March 2011 to June 2012
Front Office Manager at Belmond Mount Nelson Hotel in April 2007 to February 2011
Guest Services Duty Manager at The ArabellaSheraton Grand Hotel, Cape Town in January 2006 to January 2007
Front Office Duty Manager - Commodore & Portswood Hotels at Legacy Hotels & Resorts in May 2004 to October 2005
Head Receptionist - Marine Hotel at The Collection by Liz McGrath in March 2003 to April 2004
Receptionist - Marine Hotel at The Collection by Liz McGrath in June 2001 to February 2003
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University of Johannesburg, Bachelor's degree, September 2026
Cape Peninsula University of Technology, National Diploma in Hospitality Management, September 1999 to September 2026
D.F. Malan High School, September 1994 to September 1998
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Sales Trainings
Content Development
Organizational Effectiveness
Culture Change
Employee Engagement
Training Delivery
Performance Management
HR Analytics
Employee Training
Leadership Development
Onboarding
Presentation Skills
Leadership
Teamwork
Problem Solving
Interpersonal Skills
Customer Service
Communication
Organizational Development
National Sales Training
Microsoft Office
Learning Management Systems
Learning Management
Instructional Design
Human Resources (HR)
Focus Groups
Training Facilitation
Needs Assessment
Compliance Management
Training Program Design
Career Development Coaching
Coaching & Mentoring
Recruiting
Budgeting
Operations Management
Analytical Skills
Negotiation
Project Management
Project Planning
Pre-opening
Hotels
Hospitality Industry
Front Office
Training
Tourism
Food & Beverage
Hospitality Management
Hospitality
Resorts
Rooms Division
Hotel Management
Property Management Systems
Opera
Hotel Booking
Change Management
Facilitation
Coaching
Mentoring
Career Counseling
Career Development
Succession Planning
Psychometrics
Training Needs Analysis
Performance Improvement
Performance Analysis
Event Management
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Discover more about Princess CruisesWhat is Madeleen Remic email address?
Email Madeleen Remic at [email protected] and [email protected]. This email is the most updated Madeleen Remic's email found in 2026.
How to contact Madeleen Remic?
To contact Madeleen Remic send an email to [email protected] or [email protected]. (updated on August 24, 2024)
What company does Madeleen Remic work for?
Madeleen Remic works for Princess Cruises
What is Madeleen Remic's role at Princess Cruises?
Madeleen Remic is Learning and Development Manager
What is Madeleen Remic's Phone Number?
Madeleen Remic's phone (**) *** *** 356
What industry does Madeleen Remic work in?
Madeleen Remic works in the Hospitality industry.
Madeleen Remic Email Addresses
Madeleen Remic Phone Numbers
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