M Amaral
Trading Voice Recording Engineer at Kerv | Miami, Florida, United States
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M Amaral currently serves as a Trading Voice Recording Engineer at Kerv, where he leverages his extensive expertise in telecommunications and voice recording systems to ensure seamless operations within high-stakes trading environments. With a robust background in IT support, M Amaral specializes in the NTR Voice Recording System and Verint VFC recording servers, playing a pivotal role in capacity planning and system health checks. His responsibilities encompass a wide range of critical activities, including pre-production checks, production system monitoring, and incident and problem management.
M Amaral's proficiency in user account management is essential for maintaining the integrity of the system, as he oversees the onboarding of new users, manages access for departing employees, and ensures compliance with litigation requirements. His technical acumen is complemented by a strong focus on customer engagement, allowing him to effectively troubleshoot complex issues and provide tailored support to clients. M Amaral's skill set includes a deep understanding of IP networking, Microsoft products, and NICE call recording technology, enabling him to navigate and resolve challenges efficiently.
In addition to his technical skills, M Amaral applies critical thinking to identify potential system vulnerabilities and implement proactive measures to enhance system performance. His commitment to excellence in change management activities ensures that all modifications are executed smoothly, minimizing disruption to trading operations. As a versatile IT support professional, M Amaral continues to drive innovation and efficiency at Kerv, making significant contributions to the reliability and effectiveness of voice recording systems in the trading sector.
Trading Voice Recording Engineer at Kerv in October 2022 to Present
System Engineer at KOVA Corporation in October 2023 to Present
Independent Business Owner at IMS Consulting LLC in May 2018 to December 2022
Voice Recording Operations Analyst at Barclays Investment Bank in January 2015 to February 2018
Voice Recording System Engineer at IPC Systems, Inc. in February 2014 to January 2015
Project Manager – BT Radianz at BT in September 2011 to March 2013
Product Support Engineer at Verint in September 2007 to October 2009
Customer Support Engineer at NICE Ltd in January 2003 to July 2007
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DeVry University, Bachelor of Science - BS, November 1991 to November 1995
Avtech Institute of Technology, Certificate, November 2026
Passaic County Community College, November 2026
Bloomfield College, November 2026
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Customer Engagement
Active Directory
Network Security
Project Coordination
Infrastructure
Windows
Voice over IP (VoIP)
Wireless Technologies
Networking
Computer Network Operations
Virtual Private Network (VPN)
Network Administration
Local Area Network (LAN)
Core Network
CompTIA Network+
IP Networking
CCNA
Microsoft Outlook
Microsoft Excel
Microsoft Office
Microsoft SQL Server
Microsoft Project
Microsoft Word
Microsoft Exchange
Microsoft Products
MPLS, IP- SEC, BGP Protocol,
VoIP Installation
NICE Call Recording
NICE
Verint
IPC
SQL
Servers
Troubleshooting
Wide Area Network (WAN)
Engineering
Network Engineering
CompTIA
Computer Networking
Windows Server
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Discover more about KervWhat is M Amaral email address?
Email M Amaral at [email protected]. This email is the most updated M Amaral's email found in 2026.
What is M Amaral phone number?
M Amaral phone number is 5086721021.
How to contact M Amaral?
To contact M Amaral send an email to [email protected]. If you want to call M Amaral try calling on 5086721021. (updated on August 25, 2024)
What company does M Amaral work for?
M Amaral works for Kerv
What is M Amaral's role at Kerv?
M Amaral is Trading Voice Recording Engineer
What industry does M Amaral work in?
M Amaral works in the Information Technology & Services industry.
M Amaral Email Addresses
M Amaral Phone Numbers
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